ShaliTomada

Q: I just want to ask about my Ibook G4.

My friend gave me an Ibook G4 late 2004 edition recently. at first I can use it properly, I tried to reset the admin but after that when I turned it on it will hang up in the blue screen and there will be a gray bar in the middle but you can move the mouse pointer. I tried to check the memory module but It seems my friend remove it. Is the memory module the problem why it doesnt boot up properly?

 

Please help me what can I do to make it work. Thank you very much for those who will expalin it to me.

Posted on Sep 6, 2012 6:11 AM

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Q: I just want to ask about my Ibook G4.

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  • by Ronda Wilson,

    Ronda Wilson Ronda Wilson Sep 6, 2012 5:40 PM in response to ShaliTomada
    Level 8 (41,572 points)
    Sep 6, 2012 5:40 PM in response to ShaliTomada

    Hi, and welcome to Apple Support Communities.

     

    Do you know which version of the operating system is installed now?

     

    Did your friend give you the operating system disc(s) for the version of the OS that is installed?

     

    Did your friend give you the original system discs that came with the iBook when it was new?

     

    How much RAM is installed? There should be RAM soldered to the logic board. There is one user-accessible RAM slot in addition to the logic board RAM.

     

    Have you tried booting into Safe Mode?

     

    http://support.apple.com/kb/HT1455?viewlocale=en_US

     

    How about resetting the PMU?

     

    http://support.apple.com/kb/HT1431?viewlocale=en_US

  • by ShaliTomada,

    ShaliTomada ShaliTomada Sep 7, 2012 7:18 AM in response to Ronda Wilson
    Level 1 (0 points)
    Sep 7, 2012 7:18 AM in response to Ronda Wilson

    I tried booting it up to safe mode but it doesnt boot up. My friend didn't gave me the installation disk.

  • by Ronda Wilson,

    Ronda Wilson Ronda Wilson Sep 7, 2012 1:42 PM in response to ShaliTomada
    Level 8 (41,572 points)
    Sep 7, 2012 1:42 PM in response to ShaliTomada

    Can you check with your friend to see if he or she has either the Install disc for the version of the OS which is installed or the original Install/Restore discs?

  • by ShaliTomada,

    ShaliTomada ShaliTomada Sep 8, 2012 1:10 AM in response to Ronda Wilson
    Level 1 (0 points)
    Sep 8, 2012 1:10 AM in response to Ronda Wilson

    he lost the installtion CD but he said that it is updated to the latest version sir.

  • by Ronda Wilson,

    Ronda Wilson Ronda Wilson Sep 8, 2012 6:11 PM in response to ShaliTomada
    Level 8 (41,572 points)
    Sep 8, 2012 6:11 PM in response to ShaliTomada

    It cannot be updated to the latest version of Mac OS X.

     

    You need to know the exact version of OS X that is installed on it in order to replace the installation DVD.

     

    The "most recent" version that is compatible with a late 2004 iBook would be Mac OS X 10.5 (Leopard), assuming that the iBook meets the other system requirements for Mac OS X 10.5:

     

    http://support.apple.com/kb/SP517

     

    The RAM would have had to have been upgraded to meet the system requirements for Mac OS X 10.5.

     

    Make sure that it is Mac OS X 10.5 which is installed (or that it meets the system requirements for Leopard) before you go to the expense of buying the Leopard DVD.

  • by ShaliTomada,

    ShaliTomada ShaliTomada Sep 8, 2012 10:08 PM in response to Ronda Wilson
    Level 1 (0 points)
    Sep 8, 2012 10:08 PM in response to Ronda Wilson

    thank you very much maam. But I just want to ask about my incident Is the problem is just about the software? or is something broken like video card,motherboard,memory module,dvd combo and thats the reason why its not booting up properly?

  • by Ronda Wilson,

    Ronda Wilson Ronda Wilson Sep 9, 2012 9:00 AM in response to ShaliTomada
    Level 8 (41,572 points)
    Sep 9, 2012 9:00 AM in response to ShaliTomada

    Without the Install disc for the version of the operating system which is installed, it is hard to know whether it is software and/or hardware.

     

    The best and easiest way to find this out is to start up from the Install disc of the version of the software which is installed and run Repair Disk from the Install disc's Disk Utility. For this, you need a replacement Install disc from which to start up. In order to find out which Install disc you need, check with your friend and see if he or she installed more RAM and upgraded to Mac OS X 10.5.

     

    One way to see whether there is more RAM is to physically check to see if there is a RAM module in the one user-accessible RAM slot. If so, it should be marked with its capacity. However, this may not tell you whether your friend upgraded to Mac OS X 10.4 (Tiger) or Mac OS X 10.5 (Leopard). Since Mac OS X 10.5. (Leopard) requires 512 MB of RAM and the standard RAM which is soldered to the logic board is only 256 MB, then you can tell it is running Mac OS X 10.4, not Mac OS X 10.5 if there is no additional RAM in the user-accessible RAM slot.