my ipod classic won't mount inside iTunes

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Level 1

10 points

my ipod classic won't mount inside iTunes

hi, my ipod classic will connect & mount on my mac desktop, but it won't mount in itunes, can anyone help me fix this problem?

thanks, ron

iPod classic, Mac OS X (10.5.8)

Posted on Sep 6, 2012 8:34 AM

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Answer 1

planb77

Level 7

32,434 points

Sep 7, 2012 7:33 AM in response to mountart2

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?

What happens if you try to reset the device with it still connected to the Mac?

How to reset iPod

Your profile says iOS 3.1.2, which only applies to the iPod Touch or iPhone. Are you sure you actually have an iPod nano?

Have you carefully worked through each and every single suggestion in this Apple support document?

iPod not recognized in iTunes and Mac desktop

B-rock

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Answer 2

mountart2 Author

Level 1

10 points

Sep 7, 2012 8:06 AM in response to planb77

I actully solved the problem... i restored my ipod classic, then while i rebooted my computed, the ipod mounted and showed up inside itunes, then i had to check the "enable disk use" button, then unmount my ipod inside itunes.... now all is right and my ipod shows up in itunes whenever i connect my ipod to my computer. seems for some reason, having the enable disk use checked was the key.

thanks.

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Answer 3

planb77

Level 7

32,434 points

Sep 7, 2012 11:44 AM in response to mountart2

Glad to hear you managed to figure it out. 😝

B-rock

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