13 Replies Latest reply: Feb 13, 2013 4:14 PM by deggie
jdj74 Level 1 (85 points)

My iPhone 4 is busted and I was offered by Apple a 4S replacement for $149. But I'm not going to do that just weeks away from the release of 5. Question: Will I still be able to do an out of warranty replacement (even if at a higher price) for the 5?


iPhone 4, iOS 4.3.3
  • Kappy Level 10 (265,666 points)

    I'm sorry, but we cannot answer that question. You will have to speak with your local vendor.

  • jdj74 Level 1 (85 points)

    My "local" vendor would be Apple. That's why I'm asking on an Apple discussion board.

  • Kappy Level 10 (265,666 points)

    I don't think you understand. We are users. We are not Apple. Your local Apple Store (vendor) can answer your question but not before a new model is released. So, I say, again, ask your local vendor.

  • jdj74 Level 1 (85 points)

    I'm well aware that this is a user board. Oftentimes users have insights and experiences that can help others answer their questions. If you don't know the answer, you don't have to write a response.

  • Kappy Level 10 (265,666 points)

    Obviously, you don't like receiving replies that don't answer your question. We can't answer because we don't know the answer. I was trying to alert you to that, but if you wish to wait for someone else to tell you the same thing, that's fine. And, whatever answer you do receive is not reliable because only Apple can make the decision.

     

    I'll not reply again.

  • diesel vdub Level 7 (21,995 points)

    The only time I've known Apple to offer an "upgrade" to a newer model as a replacement was when they were temporarily out of stock of exact model replacements.  IF that is the case, the "upgrade" offer has a very limited time... take it while it exists.

     

    As Kappy stated, there is no iPhone 5, so waiting on the non-existent device to become available can become a very long wait.

     

    Ask your local Apple store how long the offer for the 4S replacement is good for, the time frame may very well have passed already.

  • carl wolf Level 6 (14,625 points)

    No, of course not.

  • zugwang Level 1 (5 points)

    Ok, do we have an answer to this now?

  • diesel vdub Level 7 (21,995 points)

    The answer is and always has been that replacements (warranty or out of warranty) are for the same model, color, and capacity.  There is no "upgrade" option.

  • adr8 Level 1 (0 points)

    Which store was offering that? I'm not too far from Los Angeles and would drive there to try and upgrade my old broken 3GS with a 4S for that price.

  • deggie Level 9 (52,647 points)

    I've not heard of any store doing that but I have known stores to do an OOW of a 3GS to a 4 for $149 USD.

  • diesel vdub Level 7 (21,995 points)

    adr8 wrote:

     

    Which store was offering that? I'm not too far from Los Angeles and would drive there to try and upgrade my old broken 3GS with a 4S for that price.

    Good luck on that, but I wouldn't hold your breath expecting it to happen.

     

    Out of Warranty replacement is for same model, color, and capacity.  It is not a way to upgrade devices.

     

    If  you want/need a newer model, buy one.

  • deggie Level 9 (52,647 points)

    Unless service replacement models are no longer available.