Currently Being ModeratedSep 6, 2012 6:58 PM (in response to DepressedandAware)
The red color means very low charge. If it's flashing red while connected, it's possible that shuffle's battery has become worn out and it is no longer able hold a charge.
If it still appears in the iTunes sidebar (under DEVICES) when it is connected, you can try doing a Restore. With the shuffle selected in the sidebar, go to the Summary tab over to the right. Click the Restore button. This will erase the shuffle, re-install its software, and set it to default settings. If the cause of this problem is related to software (or settings), the Restore should fix it. Otherwise, it is probably a hardware issue.
Which iPod model is it? If it's been less than one year since the purchase date, it is under warranty; you should contact Apple tech support either at a Genius Bar (if there's a nearby Apple Store) or by using the Contact Us link at the bottom right corner of this web page.
Currently Being ModeratedSep 6, 2012 9:16 PM (in response to Kenichi Watanabe)
Ive had it for 7-8 yrs and when i open itunes it dosnt even appear on the side bar its no longer under warranty im pretty sure and i cant have fone support i dont know what to do and i would really like to use it again
Currently Being ModeratedSep 6, 2012 9:17 PM (in response to DepressedandAware)
and its a ipod shuffle second generation
Currently Being ModeratedSep 6, 2012 9:26 PM (in response to DepressedandAware)
The oldest iPod shuffle second gen is about 6 years old. But that's still pretty old for a shuffle. Lithium batteries are not designed to last forever.
It will cost you more than the $50 for a new 4th gen shuffle to get it repaired, assuming it needs a new battery. There are online guides to do it yourself, for example
if you're handy with doing such things. You can get the part (including tools) for under $10 on eBay.