Lock Rotation VS Mute

My goal is to still hear the typing & other sound effects, but to still be able to use the "Use Side Switch to" button to lock or unlock screen rotation (most of the time I leave it locked but every once in a while I want to quickley unlock the rotation to watch a video or something). In the "General" settings


If I check the "Lock Rotation" option I am able to mute or un-mute the sound effects with this button, but then I can't use this button to lock and unlock the rotation.


If I check the "Mute" option I am able to lock or unlock the screen rotation, but all the sound effects are muted.

Posted on Sep 6, 2012 10:35 PM

Reply
12 replies

Sep 6, 2012 11:10 PM in response to alanchrishughes

OK, sorry - I may have misread your post. When you check the Lock Rotation option, you should be able to hear sounds, and use the side switch to lock or unlock the screen rotation. When it is set this way, you can only mute the sounds by turning the volume off.


When you check the Mute option, you should be able to mute or unmute sounds with the button, but the screen will rotate whenever you rotate your device.


Is that not what is happening? What device are you using? What OS are you running?


GB

Sep 6, 2012 11:29 PM in response to alanchrishughes

OK, well, let's start with a reset (this won't reset any of your settings or preferences):


Hold both the Home Button and the Sleep Button down at the same time and hold until the silver Apple appears (ignore the red slider if it appears). Once it has restarted, check the settings again to see if they are working correctly now.


Also, check your OS level - Settings>General>About - Version should be = 5.1.1


If it is not, then go to Settings>General>Software Update and update your IOS to 5.1.1


If none of that works, then you probably will need to either call Apple phone support, or take it into your Apple Store to have a Genius look at it.....


Good Luck! Let me know if any of this works!


Cheers,


GB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lock Rotation VS Mute

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.