i cant find my Mac OS X Install disc . new hard drive installed and now cant start it up? what cn i do with out the deiscs, can i get new ones?

Question

Level 1

0 points

i cant find my Mac OS X Install disc . new hard drive installed and now cant start it up? what cn i do with out the deiscs, can i get new ones?

I have a macpro which came with snow leopard on it we never updated it to lion as many folk had errors with it, then the hard drive had to be replaced, by shop we bought it from, they gave 2 yr warranty. apple only gave 1, the year has passed.. Got the mac back and shop hadnt reset the operating system, the said to use the start up discs, point is I cant find them! Can i get a new disk or can it be done withot a disc?? Please hlp useless paperweight on desk now..thanks..

evelyn

MacBook Pro, Mac OS X (10.6.6)

Posted on Sep 6, 2012 11:18 PM

Reply

Answer 1

Kappy

Level 10

362,017 points

Sep 6, 2012 11:21 PM in response to Naalamum

You can purchase replacements from AppleCare Customer Service:

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

To contact product and tech support visit online support site.

Reply

Answer 2

Naalamum Author

Level 1

0 points

Sep 6, 2012 11:26 PM in response to Kappy

Hi, thanks for this reply, is it only from the US i can buy them or here in uk?

thanks..

Reply

Answer 3

Sep 7, 2012 4:49 AM in response to Naalamum

You can get them here in UK; 0844 209 0611, ask for Customer Services.

Have the serial no. of the Mac to hand if possible (and a payment card).

Incidentally, if you bought the Mac new, your discs may still be in the box, in a small white box marked "everything Apple" containg the manual and warranty info and the two grey discs.

Message was edited by: noondaywitch

Reply