I can't cut and paste any images into apple mail

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I can't cut and paste any images into apple mail

I have had my MacBook Pro for over three years now, without much trouble, but recently I've been unable to send images that I have cut and pasted into Apple mail. I can attach an image that I have saved in my photos and it will send but I can not send an image that I have cut and pasted from the internet.

I am using a gmail pop account and firefox as my primary browser. It took me a few times to figure this out as the image appears to be attached in my mail, but is removed when I send, such that if I have text and an image in an email the recipient receives only the text. Before I hit send I can see both the text and the image.

I have tried starting again in safe mode and repairing permissions. That has not helped. I can login to my gmail regularly and cut and paste images with no problem.

This is exceptionally frustrating.

MacBook Pro, Mac OS X (10.5.8)

Posted on Sep 7, 2012 4:33 AM

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Answer 1

BDAqua

Level 10

239,213 points

Sep 7, 2012 10:46 AM in response to Fuggs

Does this happen if you send to yourself? Does the recv'd one show that it has an attachment?

Got a link to a pic that does that... just to be certain it works here?

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Answer 2

Fuggs Author

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Sep 8, 2012 4:06 AM in response to BDAqua

Yes. It happens if I try to send to myself, and no, the received message doesn't show that it has an attachment.

When I cut and paste the image into the email. I can see it, write text, etc., after I hit send, only the text arrives.

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Answer 3

BDAqua

Level 10

239,213 points

Sep 8, 2012 11:51 AM in response to Fuggs

I can't figure a good reason for this.

To find out if it's system wide or user specific, try this...

Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does Mail work in the new account?

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Answer 4

Dec 31, 2014 10:45 AM in response to BDAqua

Hello. In 2012 you answered a query about the following problem:

"I have had my MacBook Pro for over three years now, without much trouble, but recently I've been unable to send images that I have cut and pasted into Apple mail. I can attach an image that I have saved in my photos and it will send but I can not send an image that I have cut and pasted from the internet."

This problem started with me this morning and it does not happen when I open a test account. The thread stops after you asked if it occurs in the test account, did you ever find a solution to this issue? I am using mac mail 3.6 on system 10.5.8.

I hope you receive this, I have never posted in one of these forums.

Thanks in advance,

Dave

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Answer 5

BDAqua

Level 10

239,213 points

Dec 31, 2014 1:50 PM in response to justmedavidlee

Hi Dave, feel free to start a new topic to get the most helpers in on it. 🙂

Is Mail set to Text only, or RTF?

Can you paste one of the non working pics into say Text Edit?

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