Graham Brown1
Level 1
(0 points)
Q: Aperture 3.2.2 wont start
I have just upgraded to Aperture 3.2.2 via App Store. The library's were updated to the latest version and all permissions and repairs done, both on Aperture and on the system.
I have carried out 2 re-installs of Aperture and on each attempt to start (via application or library) Aperture hangs then I have to Force Quit.
I have created a new test library and tried to open Aperture through that, without success.
However, if I go onto Guest account, Aperture opens and runs normally.
Please can somebody help... whist I photo is OK, Aperture is key to managing my library of around 8,000 photos.
Thank you.
System:
Mac Mini 2.4Ghz
Memory 2GB
Graphics: NVIDIA GeForce 320M
OSX: 10.8.1
Date/Time: 2012-09-07 12:23:49 +0100
OS Version: 10.8.1 (Build 12B19)
Architecture: x86_64
Report Version: 11
Command: Aperture
Path: /Applications/Aperture.app/Contents/MacOS/Aperture
Version: 3.3.2 (3.3.2)
Build Version: 4
Project Name: Aperture
Source Version: 265039000000000
App Item ID: 408981426
App External ID: 9411464
Parent: launchd [128]
PID: 695
Event: hang
Duration: 2.52s
Steps: 26 (100ms sampling interval)
Hardware model: Macmini4,1
Active cpus: 2
Free pages: 21316 pages (+3741)
Pageins: 29 pages
Pageouts: 0 pages
Process: Aperture [695]
Path: /Applications/Aperture.app/Contents/MacOS/Aperture
Architecture: x86_64
Parent: launchd [128]
UID: 501
Task size: 16043 pages
CPU Time: 0.042s
Thread 0x4f3b DispatchQueue 1 priority 56 cpu time 0.014s
26 ??? (Aperture + 62324) [0x10000f374]
26 ??? (Aperture + 64116) [0x10000fa74]
26 NSProApplicationMain + 378 (ProKit) [0x1014b6952]
26 -[NSApplication run] + 517 (AppKit) [0x7fff94e2dc03]
26 ??? (Aperture + 4997275) [0x1004c409b]
26 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff94e36862]
26 _DPSNextEvent + 1456 (AppKit) [0x7fff94e372a6]
26 AEProcessAppleEvent + 100 (HIToolbox) [0x7fff8ca6de29]
26 aeProcessAppleEvent + 318 (AE) [0x7fff8e72fc89]
26 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37 (AE) [0x7fff8e72fdc9]
26 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307 (AE) [0x7fff8e72ff68]
26 _NSAppleEventManagerGenericHandler + 106 (Foundation) [0x7fff8ab3f1bd]
26 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308 (Foundation) [0x7fff8ab3f35b]
26 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 327 (AppKit) [0x7fff94e3aaa4]
26 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 356 (AppKit) [0x7fff950895a6]
26 -[NSApplication _sendFinishLaunchingNotification] + 216 (AppKit) [0x7fff94e3dc96]
26 -[NSApplication _postDidFinishNotification] + 292 (AppKit) [0x7fff94e3df5d]
26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64 (Foundation) [0x7fff8ab25a76]
26 _CFXNotificationPost + 2554 (CoreFoundation) [0x7fff8d2ecb8a]
26 ??? (Aperture + 404623) [0x100062c8f]
26 ??? (Aperture + 5613836) [0x10055a90c]
26 +[AccountConfigurationManagerBase sharedAccountConfigurationManager] + 121 (AccountConfigurationPlugin) [0x200003c51]
26 -[AccountConfigurationManagerBase loadAccounts] + 1000 (AccountConfigurationPlugin) [0x2000028ff]
26 ??? (Aperture + 5613694) [0x10055a87e]
26 ??? (Aperture + 5612618) [0x10055a44a]
26 -[AccountConfigurationManagerBase createAccountConfigurationForAccountType:accountIdentifier:password:] + 161 (AccountConfigurationPlugin) [0x200005075]
26 -[IPHDotMacPlugin displayNameForUsername:] + 224 (MobileMePublisher) [0x113743ff2]
26 -[MM_MMiDiskSession _accountDetails] + 595 (MobileMe) [0x101362288]
26 -[MM_MMTransaction _dispatch] + 142 (MobileMe) [0x10133853c]
26 -[MM_AYOperation runOperationWithTimeOut:] + 275 (MobileMe) [0x101378e9a]
26 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8d2dbdd2]
26 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8d2dc606]
26 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8d2d6f23]
26 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8f2fb686]
*26 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]
Thread 0x4f4c DispatchQueue 2 priority 49 cpu time 0.004s
26 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff8d8a9a2a]
26 kevent + 10 (libsystem_kernel.dylib) [0x7fff8f2fdd16]
*26 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
Aperture 3, OS X Mountain Lion (10.8)
léonie
Level 10
(108,955 points)
Your Aperture 3.3.2 seems to be hanging while trying to contact Mobile Me, if I understand that "[MM_MMTransaction _dispatch] + 142 (MobileMe) [0x10133853c]" correctly. Did you have a Mobile Me account? Two things you could try:
- Disconnect from the Internet, before launching Aperture and remove the MobileMe account from your Aperture "Preferences > Web" panel, if you can launch Aperture this way.
- Or remove the Aperture Prefernces in your User library. See the Aperture 3 Trouble Shooting Basics http://support.apple.com/kb/HT3805 on how to do this.
Delete the user preferences
You can resolve many issues by restoring Aperture back to its original settings. This will not impact your image files or your library. To reset your Aperture user preference settings to their original state, do the following:
- Quit Aperture.
- In the Finder choose Go to folder from the Go menu.
- Type~/Library/Preferences in the "Go to the folder" field. Press the Go button.
- Remove the "com.apple.Aperture.plist" file from the Preferences folder.
Regards
Léonie
