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Logitech® Cordless Optical Mouse doesnt work with mac os x 10.4.5?

I just bought a Logitech® Cordless Optical Mouse in japan to use with my powerbook running os x 10.4.5...the mouse doesnt seem to work with the native bluetooth system. so I plugged in the supplied reciever and could get the mouse to move the cursor, but only that. buttons dont work. I down loaded some kind of device manager from the logitech web site but just as the apple bluetooth manager it does not "discover" the mouse.
I noticed that the system requirements for the logitech device manager is osx 10.3 - 10.4.2 so im wondering if my system is to new for this product.
all this i found out after i bought the mouse, and it is a little irritating...it said it was mac compatible on the box...
should I be waiting for an update from logitech or apple concerning this problem.

or is there an easy fix/ anyone else have this problem?

thanks
©

Posted on Apr 1, 2006 11:26 PM

Reply
5 replies

Apr 2, 2006 1:37 AM in response to Ulfur Chaka Karlsson

Hi, © ! — or do you prefer Ulfur?

What model? "A Logitech® Cordless Optical Mouse" covers a lot of territory. For example, I have a CordlessOptical11 mouse that's several years old — and IrDA, not Bluetooth. This Logitech page contains a chart defining the name and "device model string" for each product, based on the M/N stamped into the bottom of your mouse. Better safe than sorry: Logitech's support — particularly for Mac folk — can be somewhat challenging. [1]
From there, you might try to confirm that you have the correct driver from Logitech's Support »» Downloads »» Mice page —
— but, Oops! — unfortunately, it may only link to Windows-compatible drivers.
Logitech has used their own patented RF technology for years — and some of their "Bluetooth" products "may not" actually provide Bluetooth functionality in Macs. (OK, that was tongue-in-cheek: I really mean "do not.") The mice usually work, though.
AFAIK, Logitech Control Center 1.6.2 is their latest driver for USB mice. (They have other mouse drivers, too.)
However, as this page explains, their V270 Bluetooth mouse supposedly doesn't require a driver separate from what's provided by Apple.
You may want to search this forum for differing views on this. Also, go to this Logitech user forums page and click to select the Macintosh forum. I won't deny you the (dis-?)pleasure of reading about others' experiences...
[1] Sorry, I don't mean to be as discouraging as I've probably made things sound. Most Mac folks have actually had pretty good experience with Logitech USB and Bluetooth mice — but Logitech Support's attitude toward Mac users could be improved. Please check things to confirm what's what — then post back, and I — or someone else who's using an MX900 or MX1000 or V270 or whatever Logitech mouse — will try to help further.
Looking forward to hearing back from you,
Sincerely,
Dean
[2] The links I've provided all work within Logitech's US website (I just tested). If appropriate, you may want to start fresh from the Logitech home page and find comparable international pages.
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Apr 3, 2006 12:46 AM in response to Dean Pahl

thanks a lot Dean for a very solid answer,

it is not the v270
on the box it is named

logicool
Cordless optical mouse
RCO-30BK
..ah yes model: Cordless Optical Mouse M-RR95 CordlessOptical11
would that be same as yours?

it came with a receiver (USB)
so yeah I guess you are right its not bluetooth.
the software i downloaded was the Logitech Control Center 1.6.2
anyway thanks for the links.

will check them further and see if I can come up with answers.

Ulfur´s fine

Apr 3, 2006 6:37 AM in response to Ulfur Chaka Karlsson

Hi again, Ulfur —

Yes, that's the same as my "backup" mouse.

I can't find any model-specific info on Logitech's US website using either CordlessOptical 11, M/N: M-RR95, or P/N: 831103-0000. Too old?

I haven't installed any version of Logitech Control Center on my eMac.

Without having paid any attention to it, my Logitech mouse (yes, it's USB-optical) does have some functionality:
left = "normal"
right = "control"
scroll wheel = scrolls.

FYI, Logitech's Standard diagnostics for Logitech Products on OSX says: " Note: Keep in mind that many of Logitech’s products are not fully compatible with OSX. However, many products such as keyboards, mice, and game devices will still work on OSX with native functionality. This means the most basic features of the device will work, but it will not be programmable."

But I think that's overly pessimistic. Check out reader reviews on VersionTracker &/or MacUpdate.

Keep trying with LCC 1.6.2. (I'll play around a bit here, too.) Also, I suggest you download and try one or both of these "3rd-party" mouse drivers: USB Overdrive &/or SteerMouse, on a trial basis. They're both excellent drivers, and you can "test drive" them on a trial basis. USBOverdrive is an old favorite of many Mac folks, but hasn't added Bluetooth support yet; SteerMouse is ~new.

I currently have SteerMouse installed — for my Apple Wireless (Bluetooth) mouse. Although I've never intentionally setup the M-RR95, it's possible that SteerMouse is providing some functionality anyway. Sorry, I hadn't explored/thought about this before...

I'll be back in touch once I learn anything more that may be helpful to you. Please post back to share how things go...

Regards,
Dean
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Apr 3, 2006 9:40 PM in response to Ulfur Chaka Karlsson

Hi, Ulfur —

Another follow-up:

I played around some with my Logitech CordlessOptical11 mouse today — proving to myself that it's definitely SteerMouse that's providing the functionality. In fact, I was able to program some pretty cool functions I'd never accomplished with any Logitech mouse previously on any of my Macs.

However, I haven't tested what if anything the driver has to do with actual recognition of the mouse — which is often something that's accomplished with Mac OS X's built-in capabilities. Be sure to try a "hard reset" in that regard: disconnect/reconnect the transceiver, remove/replace batteries in the mouse, and restart your Mac, then check recognition.

I think the FAQ I cited in my last post is worth reading (even if it's a bit depressing). In particular, Logitech seems to be emphasizing clearing your system of any earlier versions of their software: " Once you’ve downloaded the latest version, you should remove any previous versions of Logitech software from your system to prevent any conflicts. Use the uninstaller that comes with the download package to remove previous versions. After you have removed any older versions, go ahead and install the latest version of Logitech software that you’ve just downloaded." I can't tell for sure from your original post, but if you'd already installed another version of their driver, you may want to take a step back and follow this advice — just to be sure.
The FAQ goes on to describe some futher troubleshooting steps to try. This &/or checking their forum, etc. for what's worked for others may be worth investing some of your time...
After all, their driver is free — if you can get it to work, as many of the reader reviews suggest others have accomplished.
Also — are you familiar with how you get the "receiver" to "see" the mouse? I don't have a reference handy, but in my own experience, it's ~simple. Make sure the batteries provide adequate voltage and are seated properly. WIth the transceiver connected to USB (direct or via hub both work for me, but try just the former at first when troubleshooting), press the transceiver's "connect" button; then its counterpart underneath the mouse. You should receive a visual indication as you do the latter that they're connecting.
I'd be interested to hear back about your experience in re: both connecting and programmability. I purchased SteerMouse recently because it provides excellent interface for Bluetooth as well as USB, imo. I've achieved much better tracking speed & acceleration control than with Apple drivers. I've used USBOverdrive in the past (e.g., with OS 9.x) — and it's great, too; I'm hoping its author will find the time to add Bluetooth capability sometime soon.
Good luck,
Dean
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Logitech® Cordless Optical Mouse doesnt work with mac os x 10.4.5?

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