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iCal not connecting to Google Calendar - HTTP 404 error

Hi there


I've just bought my first Mac, and I'm running Mountain Lion, just updated to 10.8.1. When I set the system up, I fed in the details of my Google account, and it merrily put my Gmail into the Mail app, and Notes also syncs. But, the Calendar app is giving me continual problems, with this same error message:


"Your calendar couldn't be refreshed.


The URL https://calendar.google.com/calendar/dav/richwilliamson@gmail.com/user///calendar.google.com/calendar/dav/richwilliamson@gmail.com/user/ encountered HTTP error 404. Make sure the URL is correct."


I've tried deleting and re-adding the Google calendar; the whole Google account; the iCloud account (because various fourms seem to think this is an issue) and none of it has helped. Any suggestions?


Thanks

MacBook Air, OS X Mountain Lion (10.8.1)

Posted on Sep 7, 2012 9:48 AM

Reply
129 replies

Dec 4, 2012 9:36 AM in response to richwilliamson

I myself, as well as two of my clients have been having this issue intermittently for the past few days. I believe this issue is local cache related as I'm having no trouble syncing when adding the affected google accounts to iCal on other Macs. I haven't tried it, but this may be helpful. http://kb.mit.edu/confluence/pages/viewpage.action?pageId=12386508

Dec 4, 2012 2:07 PM in response to kerbylane

Do you mean the google 2-step verification?


A few of the google accounts I have/have been administering that are having this issue DO NOT have 2 step verification enabled, so that can't be the only cause.


I've currently added all four of my personal gmail accounts to iCal. Periodically one of them comes up with the error, and it's not the same one every time. I was able to induce it by attempting to delete my google birthday calendar from within iCal, which caused two errors, this being the latter. Disabling and re-enabling the account (sys prefs>mail contacts...>uncheck "calendars & reminders) sometimes fixes the issue, but I've found that if I do the same with an account that doesn't have the issue, there's a chance the issue will start to happen...***


I too am in contact with google apps enterprise support...I'll report back if I hear something.

Dec 4, 2012 2:11 PM in response to mrpigonkow

This time replacing the Google 2 factor authentication PW didn't seem to help. But deactivating and reactivating the account from the "Mail, Contacts & Calendars" Peferences panel seems to have cleared this up. And, when I say I deactivated the account, I merely unchecked each of the components it was syncing (like Mail, Messages, etc.). And I gave it a few minutes between deactivation and reactivation.

Dec 4, 2012 8:08 PM in response to richwilliamson

Just so everyone is aware. The issue is indeed in Google's system, not in iCal. They are working on a solution. I received this directly from their enterprise support. If you look at the calendar logs, you'll see a ton of error for the calendar service - I'm getting ones that say, premature EOF.


On another note, the google forums say that the shared calendars no longer act as "delegates" but as normal calendars and as a result they show up in the regular list. This may be the "duplicates" that some people are receiving. If this is you, uncheck the delegates as those will be superflous and most likely the cause of the 404 messages.

Dec 5, 2012 9:09 AM in response to mattmartin26

This morning nearly all of my calendar items were missing. What the heck?

Somehow, after using BusySync and rechecking all my 'delegates' boxes, my old data reappeared.

I immediately backup my iCal data.


I don't really care if this is a Google or an Apple issue -- I hope they appreciate how serious this problem is - and I hope they are cooperating to resolve this problem. This has to be fixed....I am nearly ready to bail on iCal and move to BusySync calendar.


I have used iCal + BusySync + Google for over 5 years with seamless integration. Since updrade to Mountain Lion and whatever other changes have been made, its been maddening. I have 3-4 copies of each calendar, I have no longer any idea which calendar to keep (I don't have a few hours to study the problem right now), so I live with multiple copies. I am also having problmes keeping my iPhone synched.


I am a loyal Apple product user but at this point I am looking at getting an Android again, and not using iCal. When I get lost and cannot find appointment data (which results in missed appointments), this costs both myself and my associates money. Using integrated technologies these days now goes way beyond missing a kids birthday party. I required tools I can depend on.


Get this fixed Google/Apple.

For the record: I am using a new MBPro Retina, Intel Core i7, 16 GB DDR3, Mountain Lion 10.8.2.

Dec 6, 2012 3:10 PM in response to richwilliamson

I have been informed by Google enterprise support that the fix has been rolled out globally. You will more than likely need to uncheck the delegate calendars, remove the accounts, clear the iCal cache, and then re-add the accounts properly. Once you've done this, your public calendars should appear in the list on the side.


You will, by default, receive notifications on those calendars unless you turn notifications off. Right click the calendar, choose "get info" and check the box that says "ignore alerts" if you so desire. I have gone through this myself and have not had 404 issues, duplicate calendars, or other errors for 3 days.


I'd say that from my perspective the issue is not only fixed, but better than before.

iCal not connecting to Google Calendar - HTTP 404 error

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