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bpassan2007 Author

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Upgrade from Lion Server to ML 10.8.1 Broke Mail server!

....10.8.1 OD seems to work, files and AFP available, but Mail server not working correctly. Now users don't see mail, postfix issues numerous errors about missing system_user_maps and delivers no mail? Must recover mails! Help! Where should I look, and what to read for Diagnosis ?

After upgrade in place from SL to Lion to ML. most services did not work correctly; except for Mail and DNS and OD. Reinstalled. Now most everything seems to work including Card Services, Calendars, Wiki, Web, DNS, OD. But Mail is off and missing??? No delivery of INcoming mail, No Sending Mail, no IMAP Mail login for users.

On Mail configuration in Server.App: Turned off All Filtering. Have rebooted Server several times, Restarted Mailserver from Server,app and Terninal. Same Results. Somewhere along the line from Server 10.5 to SL to Lion to 10.8 incoming Maill started going to user@PLG1.plg-law.com rather than simply user@plg-law.com.

Is it possible that virtual domains are fuzzing up the works? The error logs use the longer virtual domain (with the sevrer name prefix) rather than the domain name?

Here are some sample Log messages:

From SYStem Log:

Sep 7 19:33:56 plg1.plg-law.com postfix/cleanup[1998]: warning: 8273B199E3F8: recipient_canonical_maps map lookup problem for _mailman@plg1.plg-law.com

Sep 7 19:33:56 plg1.plg-law.com postfix/pickup[1324]: warning: maildrop/ECF3A196A4FE: error writing 8273B199E3F8: queue file write error

Sep 7 19:33:58 plg1.plg-law.com postfix/pickup[1324]: warning: E5AC9199E3F9: message has been queued for 1 days

Sep 7 19:33:58 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps is unavailable. open database /etc/postfix/system_user_maps.db: No such file or directory

Sep 7 19:33:58 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps lookup error for "_mailman@plg1.plg-law.com"

Sep 7 19:33:58 plg1.plg-law.com postfix/cleanup[1998]: warning: E5AC9199E3F9: recipient_canonical_maps map lookup problem for _mailman@plg1.plg-law.com

Sep 7 19:33:58 plg1.plg-law.com postfix/pickup[1324]: warning: maildrop/ED4AB196A4FF: error writing E5AC9199E3F9: queue file write error

Sep 7 19:33:59 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps is unavailable. open database /etc/postfix/system_user_maps.db: No such file or directory

Sep 7 19:33:59 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps lookup error for "_mailman@plg1.plg-law.com"

Sep 7 19:33:59 plg1.plg-law.com postfix/cleanup[1998]: warning: 385DD199E3FB: recipient_canonical_maps map lookup problem for _mailman@plg1.plg-law.com

Sep 7 19:33:59 plg1.plg-law.com postfix/pickup[1324]: warning: maildrop/EE2A9199B211: error writing 385DD199E3FB: queue file write error

From SMTP Log:

Sep 7 19:35:24 plg1.plg-law.com postfix/pickup[1324]: 3652E199E487: uid=78 from=<_mailman>

Sep 7 19:35:24 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps is unavailable. open database /etc/postfix/system_user_maps.db: No such file or directory

Sep 7 19:35:24 plg1.plg-law.com postfix/cleanup[1998]: warning: hash:/etc/postfix/system_user_maps lookup error for "_mailman@plg1.plg-law.com"

Sep 7 19:35:24 plg1.plg-law.com postfix/cleanup[1998]: warning: 3652E199E487: recipient_canonical_maps map lookup problem for _mailman@plg1.plg-law.com

Sep 7 19:35:24 plg1.plg-law.com postfix/pickup[1324]: warning: maildrop/8E82B199AD06: error writing 3652E199E487: queue file write error

Mac mini (Late 2009), OS X Server, 10.8.1

Posted on Sep 7, 2012 4:50 PM

163 replies

bpassan2007 Author

Level 1

0 points

Sep 12, 2012 6:27 PM in response to haykong

Thanks no rush. Thanks again for taking so much time and effort on this mystery.

haykong

Level 1

119 points

Sep 13, 2012 8:17 AM in response to bpassan2007

Ok on main.cf in /Library/Server/Mail/Config/postfix/

the offending line is

alias_database = hash://aliases

please change to

alias_database = hash://etc/aliases

there might be another thing to edit on the file.. please make changes asap... and try newaliases....

then see what errors are left... but don't wait it out.. I would like a list of any new errors..

haykong

Level 1

119 points

Sep 13, 2012 8:25 AM in response to haykong

Actually better to just delete it...

If you go from bottom of file to top.. you'll run into

(Don't REM It out; seems server.app likes to make changes to even some REM stuff)

alias_database = hash://aliases

When you continue up, you'll find another line

alias_database = hash://etc/aliases

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 8:30 AM in response to haykong

Done. Same errorsas before on fatal: //aliases no File or directory.

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 8:31 AM in response to haykong

Ahh.. I'll search for and delete these adiitonal ones....

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 8:42 AM in response to haykong

Hay: Thanks. Yes. Located some errors in Main.cf in the /etc/postfix directory that are different from other ?config/postfix/main.cf. Alll errors in alaias_database corrected. Restarting Mail services...

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 8:43 AM in response to haykong

Hay: New errors on sasl_passwords in SMTP Mail Server Log:

fatal: specify a password table via the `smtp_sasl_password_maps' configuration parameter

Sep 13 11:42:20 plg1.plg-law.com postfix/smtp[22367]: fatal: specify a password table via the `smtp_sasl_password_maps' configuration parameter

Sep 13 11:42:21 plg1.plg-law.com postfix/master[21891]: warning: process /usr/libexec/postfix/smtp pid 22368 exit status 1

Sep 13 11:42:21 plg1.plg-law.com postfix/master[21891]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling

Sep 13 11:42:21 plg1.plg-law.com postfix/master[21891]: warning: process /usr/libexec/postfix/smtp pid 22367 exit status 1

Sep 13 11:42:21 plg1.plg-law.com postfix/master[21891]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 8:52 AM in response to haykong

Hay: FYI: After the changes in Both main.cf file to alias_database parameters, the command sudo newaliases completed without errors....

haykong

Level 1

119 points

Sep 13, 2012 8:56 AM in response to bpassan2007

why don't we delete from main.cf

smtp_sasl_password_maps = hash:/etc/postfix/sasl/passwd

make a backup copy of the main.cf file before deleting...

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 9:40 AM in response to haykong

Hay: Didn't work. The errors are the same with this line edited out:

Sep 13 12:38:56 plg1.plg-law.com postfix/smtp[24871]: fatal: specify a password table via the `smtp_sasl_password_maps' configuration parameter

Sep 13 12:38:56 plg1.plg-law.com postfix/smtp[24870]: fatal: specify a password table via the `smtp_sasl_password_maps' configuration parameter

Sep 13 12:38:57 plg1.plg-law.com postfix/master[24705]: warning: process /usr/libexec/postfix/smtp pid 24871 exit status 1

Sep 13 12:38:57 plg1.plg-law.com postfix/master[24705]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling

Sep 13 12:38:57 plg1.plg-law.com postfix/master[24705]: warning: process /usr/libexec/postfix/smtp pid 24870 exit status 1

Sep 13 12:38:57 plg1.plg-law.com postfix/master[24705]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling

haykong

Level 1

119 points

Sep 13, 2012 9:52 AM in response to bpassan2007

try looking around in both postfix directories and see if you have a sasl directory with passwd file

let me know

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 10:02 AM in response to haykong

No sasl directory in either /etc/postfix or /Libary/Server/Mail/Config/Postfix and no passwd files either?

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 10:02 AM in response to haykong

Maybe I can search Timemachine for older copies...?Or how to rebuild?

haykong

Level 1

119 points

Sep 13, 2012 10:08 AM in response to bpassan2007

Not point .. since i know it doesn't exist on lion server or mountain server default..

It might be something left over from your 10.6 upgrade.....

there's still stuff in main.cf file that needs to be removed.... going to look at it again..

bpassan2007 Author

Level 1

0 points

Sep 13, 2012 10:32 AM in response to haykong

Thanks you are a prince!

Upgrade from Lion Server to ML 10.8.1 Broke Mail server!