To download previous purchased ringtones

I called apple support - they can restore them for you. My problem was thast I changed ID in the middle so they weren't able to help me but they gave me this Url to contact and see if they would restore. chat.corp.apple.com

here's also a site you can use https://expresslane.apple.com/ServiceOptionAction.action

But I called this number:

U.S. iPhone technical support:

(800) MY-IPHONE (800-694-7466)

Hi ,

1. Open the App Store on your device.
2. Make sure you are signed in with the same Apple ID used for the original purchase.
3. Tap Updates from the bottom navigation bar.
4. Tap Purchased on the resulting screen
5. Locate the Ringtone in your Purchased tab.
6. Tap the download button
7. Once you've located the Ringtome you are looking for, tap the download button.

This is correct. Ringtones are not supported by the Cloud. So it's the CX's responsibility to make sure they are backed up.

that's exactly what happened to me. I thought I was having to buy the song/ringtone again but I got an Apple notification that I had already purchased that song and would I like to download it. Great! but after the download it did not go into my ringtones - it just appeared as a song in Music.

OK, so now what? How do I get the freaking thing ASSIGNED TO A CONTACT? This is stupid hard! I'm about to go back to my android.

HELP!

Reply from iTunes Store Customer Support

Leslie here again.

There is no where for you to download them again for free- ringtones are not included in the iCloud feature. Applications can be redownloaded from the store at no additional cost- songs and movies can be redownloaded through iCloud (if they are available) but ringtones do not have that option. As I said, we can try to repost them for you but do not repurchase them unless you want to pay for them a second time. I encourage you to back up your purchases so you have the ability to restore them yourself if something happens to them.

If you want to know more about redownloading applications and other purchases let me know, and I'll be happy to provide you the redownload apps information and the iCloud information but this doesn't help you with ringtones.

I hope that this is helpful in resolving this matter.

Thank you for choosing i

I just tried to download a previously downloaded ringtone. The app store actually asked me to purchase it again! So it looks like you have to repurchase the ringtone if you want it back.

I"m sorry, but you are mistaken.

When you contracted Apple, they regranted you the download; this is not coming from the Clould. They gave you a OTE.

Who did you contact - do you have an email address or telephone number? I'm having the same problem - purchased the new iphone 5 and none of my purchased tones transferred. Thanks

thepbb

Sorry - I found the number - thanks so MUCH for the info - I wouldn't have thought of calling them to get them back. GREAT!!!!

I have the same problem can you help me please how can i get my ringtones back please... I just restore my contacts then my ringtones are gone...

in the USA a ringtone is something like a song not an APP which is all they will find if they follow your dierections you stupid idot

Thata totally incorrect for ringtones.