HT201272: Download your past purchases

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Timmikurtz
Level 1 (3 points)

Q: To download previous purchased ringtones

How do you download previous purchased ringtones

iPhone 4S, Purchased on itunes

Posted on Sep 7, 2012 4:59 PM

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Timmikurtz

Q: To download previous purchased ringtones

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  • Helpful answers

  • by pandacookie,

    pandacookie pandacookie Sep 7, 2012 5:13 PM in response to Timmikurtz
    Level 1 (0 points)
    Sep 7, 2012 5:13 PM in response to Timmikurtz

    I just tried to download a previously downloaded ringtone. The app store actually asked me to purchase it again! So it looks like you have to repurchase the ringtone if you want it back.

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Sep 10, 2012 1:16 AM in response to pandacookie
    Level 5 (5,774 points)
    iLife
    Sep 10, 2012 1:16 AM in response to pandacookie

    This is correct. Ringtones are not supported by the Cloud. So it's the CX's responsibility to make sure they are backed up.

  • by Timmikurtz,

    Timmikurtz Timmikurtz Sep 10, 2012 7:56 AM in response to HACKINT0SH
    Level 1 (3 points)
    Sep 10, 2012 7:56 AM in response to HACKINT0SH

    That is not true. I tried everything then finally I broke down and sent apple an email about this issue. I'm not sure what he did bc I tried doing it before. He told me to do it so I gave it a shot believing that it wouldn't work. Well I went on my computer and did the available downloads again. Sure enough they were all there so now I have them all. He did tell me to check if I had the latest version of iTunes which I did. Good luck hopefully yall can have the same luck I did.

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Sep 10, 2012 10:12 PM in response to Timmikurtz
    Level 5 (5,774 points)
    iLife
    Sep 10, 2012 10:12 PM in response to Timmikurtz

    I"m sorry, but you are mistaken.

     

    When you contracted Apple, they regranted you the download; this is not coming from the Clould. They gave you a OTE.

  • by Timmikurtz,

    Timmikurtz Timmikurtz Sep 11, 2012 6:39 AM in response to Timmikurtz
    Level 1 (3 points)
    Sep 11, 2012 6:39 AM in response to Timmikurtz

    Sorry but no I was not mistaken bc now I have my previously purchased ringtones even if they did regrant them as you say. But now I have all my previously purchased ringtones redownloaded and now saved on my computer and iPhone plus iPad. Hope it works for others that have the same problem like it worked for me.

  • by thepbb,

    thepbb thepbb Oct 18, 2012 7:01 AM in response to Timmikurtz
    Level 1 (0 points)
    Oct 18, 2012 7:01 AM in response to Timmikurtz

    Who did you contact - do you have an email address or telephone number?  I'm having the same problem - purchased the new iphone 5 and none of my purchased tones transferred.  Thanks

    thepbb

  • by thepbb,

    thepbb thepbb Oct 18, 2012 7:11 AM in response to Timmikurtz
    Level 1 (0 points)
    Oct 18, 2012 7:11 AM in response to Timmikurtz

    Sorry - I found the number - thanks so MUCH for the info - I wouldn't have thought of calling them to get them back.  GREAT!!!!

  • by baluga_muh,

    baluga_muh baluga_muh Oct 21, 2012 8:31 PM in response to thepbb
    Level 1 (4 points)
    Notebooks
    Oct 21, 2012 8:31 PM in response to thepbb

    I have the same problem can you help me please how can i get my ringtones back please... I just restore my contacts then my ringtones are gone...

  • by thepbb,

    thepbb thepbb Oct 22, 2012 7:38 AM in response to baluga_muh
    Level 1 (0 points)
    Oct 22, 2012 7:38 AM in response to baluga_muh

    I called apple support - they can restore them for you.  My problem was thast I changed ID in the middle so they weren't able to help me but they gave me this Url to contact and see if they would restore.  chat.corp.apple.com

     

    here's also a site you can use  https://expresslane.apple.com/ServiceOptionAction.action

     

    But I called this number: 

    U.S. iPhone technical support:

    (800) MY-IPHONE (800-694-7466)

  • by Sharath VSTA,

    Sharath VSTA Sharath VSTA Feb 21, 2013 2:14 AM in response to Timmikurtz
    Level 1 (15 points)
    Feb 21, 2013 2:14 AM in response to Timmikurtz

    Hi ,

     

    1. Open the App Store on your device.
    2. Make sure you are signed in with the same Apple ID used for the original purchase.
    3. Tap Updates from the bottom navigation bar.
    4. Tap Purchased on the resulting screen
    5. Locate the Ringtone in your Purchased tab.
    6. Tap the download button
    7. Once you've located the Ringtome you are looking for, tap the download button.

  • by sprints54,

    sprints54 sprints54 Mar 20, 2013 9:23 PM in response to Sharath VSTA
    Level 1 (0 points)
    Mar 20, 2013 9:23 PM in response to Sharath VSTA

    in the USA a ringtone is something like a song not an APP which is all they will find if they follow your dierections you stupid idot

  • by nonocooks,

    nonocooks nonocooks Apr 7, 2013 5:35 PM in response to sprints54
    Level 1 (0 points)
    Apr 7, 2013 5:35 PM in response to sprints54

    that's exactly what happened to me.  I thought I was having to buy the song/ringtone again but I got an Apple notification that I had already purchased that song and would I like to download it.  Great!  but after the download it did not go into my ringtones - it just appeared as a song in Music.

    OK, so now what?  How do I get the freaking thing ASSIGNED TO A CONTACT?  This is stupid hard!  I'm about to go back to my android.

    HELP!

  • by Zam55555,

    Zam55555 Zam55555 Jul 14, 2013 9:47 AM in response to Timmikurtz
    Level 1 (0 points)
    Jul 14, 2013 9:47 AM in response to Timmikurtz

    Reply from iTunes Store Customer Support

     

    Leslie here again.

     

    There is no where for you to download them again for free- ringtones are not included in the iCloud feature. Applications can be redownloaded from the store at no additional cost- songs and movies can be redownloaded through iCloud (if they are available) but ringtones do not have that option. As I said, we can try to repost them for you but do not repurchase them unless you want to pay for them a second time. I encourage you to back up your purchases so you have the ability to restore them yourself if something happens to them.

     

    If you want to know more about redownloading applications and other purchases let me know, and I'll be happy to provide you the redownload apps information and the iCloud information but this doesn't help you with ringtones.

     

    I hope that this is helpful in resolving this matter.

     

    Thank you for choosing i

  • by NonCreature0714,

    NonCreature0714 NonCreature0714 Jul 2, 2016 1:03 PM in response to Sharath VSTA
    Level 1 (4 points)
    Jul 2, 2016 1:03 PM in response to Sharath VSTA

    Thata totally incorrect for ringtones.