Is MacKeeper a legitimate program?

I can only speak of my own experience. I see all of the negatives on the internet and it scares me. So I come here to see what people have to say. I just felt it was my duty to express myself honestly. I think people are afraid to say anything good about MacKeeper.

Swooperman wrote:

I can only speak of my own experience. I see all of the negatives on the internet and it scares me. So I come here to see what people have to say. I just felt it was my duty to express myself honestly. I think people are afraid to say anything good about MacKeeper.

And you feel ALL these negative comments are from paid shills? There is a very good reason there are so many negative comments.

That was my response to people saying that anyone with a positive view of macKeeper was being paid. And I said "maybe" but the opposite side said "for Sure" anyone with positive comments are being paid.

Many of the people here that do not recommend 3rd party products that offer to Protect, Clean, or Improve the Mac have generally helped in posts from people that were having problems with their Macs. After removing the 3rd party additions their Macs were back to normal. After you see this a few hundred times, you start to form an opinion about 3rd party additions. Very few of them positive.

It is good you are not having any problems with your Mac. But if in the future you upgrade your operating system and find that it is not behaving well, you should start looking at the 3rd party additions you have added.

Swooperman wrote:

I have used MacKeeper for five years and have never had any problems with it. I had a few questions over the years and got fantastic online help and advise. Nobody paid me to say any of this. I am suspicious of all the people posting negative things about MacKeeper. Someone is paying them maybe.

Well, I have always posted negative comments about MacKeeper. If you know who will pay me to make those negative comments, please let me know I can use the cast.

Seriously, I make negative comments because it has happened so frequently in the past when I am called in to help with a problem on a Mac if I find MacKeeper, I uninstall it and the problems goes away. After you do that a couple of times, a connection starts to develop that maybe MacKeeper is only good for causing problems on Mac.

I have to agree with this assessment...Based on my personal experience over a 4 year period when I purchased my first MAC. MacKeeper did not slow down nor hurt my OS any way which I could see. I even received their Chat tech support on a few occasions and they helped me remove extensions, which i had no clue what they did, at that time. I do now...I will tell you, and I admit, I am no expert to MAC, as far as it's maintenance...

I've been scouring the net looking for negative comments on MacKeeper, and have found many including here. I was scared away from MacKeeper by reading these comments, so I un-installed it. it's been out of my system for two weeks now, and I am now experiencing a slow browser. I did a disk Check revealing no errors, and checked my Safari>Preferences>Extensions....Nothing there. What else can I do??

I'm considering re-installing MacKeeper just to see how much clutter is on here...I hear the negatives of MacKeeper, so i guess what I need now is how to clean this thing up. Is there an alternative to keep my OS running smoothly? Help and suggestions would be good, other than bashing MacKeeper...

Thnaks

Before you do anything rash, I would suggest you download and install EtreCheck from http://www.etresoft.com/etrecheck

Run it and post the report here. Maybe someone here can analyze the report for you as to why your Mac is slow.

I have lost count on how many times I have been called in to help with a slow performance problem on a Mac. when I find MacKeeper, I uninstall it and the Mac start perform correctly.

I should have mentioned previously, that last week I upgraded to OS X El Capitan, don't know if that has a bearing on anything or not...Everything was fine until this morning. I'm running a 12 month old MacBook Pro Retina Fall of 2014...

Previously I had an early 2012 MacBook Pro, never had any problems with speed or anything, while using MacKeeper. I'm merely letting you all know what my previous experience has been. Not say anything good nor bad about MacKeeper...Here is the results of that scan:

~~~~~~~~~~~~~

EtreCheck version: 2.6.1 (221)

Report generated 10/27/15, 8:17 AM

Runtime 1:24

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

MacBook Pro (Retina, 13-inch, Mid 2014)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro11,1

1 2.6 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 428 - SN = D864362T1KPFT5YAK

Video Information: (What does this mean?)

Intel Iris

Color LCD 2560 x 1600

System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: less than an hour

Disk Information: (What does this mean?)

APPLE SSD SD0128F disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 120.11 GB (98.97 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online

USB Information: (What does this mean?)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.malwarebytes.MBAMHelperTool.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.bittorrent.uTorrent.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

uTorrent Application (/Applications/uTorrent.app)

Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000006.EtreCheck

[running] com.google.Chrome.61152

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

4% WindowServer

2% fontd

0% cloudpaird

Top Processes by Memory: (What does this mean?)

629 MB kernel_task

229 MB Google Chrome Helper(4)

156 MB mdworker(9)

139 MB Google Chrome

131 MB Pages

Virtual Memory Information: (What does this mean?)

4.33 GB Free RAM

3.67 GB Used RAM (1.40 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Oct 27, 2015, 07:54:57 AM Self test - passed

What about this program from the Apple Store. Dr Cleaner...Any recommendation on this, or simply just stay away from everything? I guess the question which should be ask is, Can you Mac wizards give us some procedures in which to keep our Mac's clean. I have a few from the Apple Technician, but I don't think it is enough...I keep hearing your Mac fixes itself, but what if it gets slow? Then what?

Thanks,

R

Dr. Cleaner: Disk, Memory, Cache and System Clean Tool

By Trend Micro

Open the Mac App Store to buy and download apps.

As is usually the case, we so often seeing glowing testimonials for MacKeeper from single post forum participants. This is one of the hallmarks of MacKeeper's spamvertising campaign.

For some object background, have a look at this recent article concerning claims associated with the class action lawsuit against ZeoBIT and their MacKeeper product. Then decide for yourself if you would like to install software that has resulted in a class action judgement with tens of thousands of claimants.

MacKeeper buyers seeks refunds in droves after lawsuit

Tens of thousands of people who bought MacKeeper have filed for refunds as part of a proposed class-action settlement against the application's former developer.

The number of refund requests has far exceeded what is typical in these type of lawsuits, surprising even experienced class-action lawyers.

http://www.computerworld.com/article/2996289/security/mackeeper-buyers-seek-refu nds-in-droves-after-lawsuit.html

I ask for a refund as well, after they charged me $59.00 for the annual renewal. I trust the Apple people, they tell me to stay away from MacKeeper so I do...And will....I ask them (MacKeeper / Kromtech) point blank about the claims being made against them, of course they deny it all...Then i ask for my refund and got it quick!

My computer is doing great, running smoothly with the way Apple explained to me to keep it all cleaned up...

Thanks...

This program kept popping up on my Macbook Pro. I downloaded it thinking it was part of the Apple program. Almost immediately, I saw red flags as I couldn't find my subscription information (credit card, length of subscription, terms, etc). I selected the quarterly service, but was billed for annual. I went on the chat program and the tech/service person "Roy" was avoiding my questions about where my subscription information was (so I could monitor or edit it) and he was just saying over and over that I had selected "Premium" which was a year service. I said I didn't select that option, and he just repeated himself over and over. When I asked for a refund, I was told to email another company.

I handle all the IT in our business (all PCs) and I'll tell you, I have NEVER seen a company hide subscription information/profile information before. Everything should be disclosed and available to the consumer.

DO NOT purchase this software.

I just visited a torrent provider that shall remain nameless and got a popup masking as a notification from Apple, saying my machine was infected with dangerous malware and to download MacKeeper immediately to fix the problem. What do you think?

That is nothing more than one of hundreds of similar scam pages. Nothing was installed on, or even downloaded to your Mac. It's just a persistent JavaScript popup to make it appear your browser is stuck to that page.

Force Quit Safari. Hold the Shift key down and relaunch it. Don't visit that site again.

Legitimate apps do not scam you into accessing your files so they can hard sell you into more costly services. I "upgraded" my MacKeeper but had to call an 800-number with an access number. That should have been a warning. Credit Card companies used to do the same thing, and then tried and sell you on lots of other services ... they stopped the practice because of public sentiment.

MacKeeper requires you to call an 800# before you can use their software. They told me they want to get it installed and show me how it works. But then all of a sudden they have a file-log they say if full of viruses that only an Apple technician can fix - an Apple technician they have on staff ... for an additional fee.

That's wrong. That's invasion of privacy. They scanned my computer and used that data as a sales tool against me. They said they were trying to help me learn how to run my software myself and wasted 10 minutes ... I was late for class - I skipped it altogether - who wants to walk in late? A real company sells the app, and lets the app offer an upgrade. They don't act like stormtroopers barging in and stealing data. I cancelled my MacKeeper account. It was easy - I just called the 800#. When they asked why, I told the operator that they had invaded my privacy ... and I was extremely calm. She kept fake happiness in her voice as she forced out, " have a nice day." I was impressed with her.