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Is MacKeeper a legitimate program?

I am concerned about this app named "MacKeeper". It's very weird, and I'm not 100% sure it's legitimate. Is it real or a scam? Here's a screenshot:


User uploaded file

Is this app real or a scam? People here on Apple Support Communities think MacKeeper is a scam and they tell you that you must uninstall it now. MacKeeper displays a lot of distracting popups and notifications, and for doing almost anything requires you pay for the registered version.


Message was edited by: Brandon Sky

iPod and iTunes-OTHER, Mac OS X (10.6.2)

Posted on Sep 8, 2012 1:56 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2017 11:25 AM

I was viewing a legitimate car page to see new models, and a "Flash media" download appeared to view new car videos from an American car page. After I did so, the videos so play, but a MacKeeper and other scan your computer popups appeared. I've deleted them from from the Finder icon on my MacBook. But the MacKeeper stays on and continually pops up wanting to scan my MacBook, and even put a "eye" icon on top of screen tool bar. How do I unistall the MacKeeper? I always use the iTunes updates and security downloads. Thank you!

219 replies

Jun 7, 2013 2:35 AM in response to Preditor

None of this has ever happened. two words Little Snitch google it an download.


I'm not sure why you believe that such things have never happened. Consider RSPlug, aka DNS Changer, which infected large numbers of people and stole financial account information through phishing via browser redirects. That's just one example. I will refer you once again to the Mac Malware Catalog I mentioned earlier.


Little Snitch is certainly not any kind of guarantee. Some malware has been known to disable Little Snitch once installed.


Have you ever once thought that your experience with mackeeper is bad cause you expect the free version to work like the paid version.


I have actually tested both, and there's really no difference, except that there are a lot of disabled features in the trial version.

Jun 7, 2013 11:58 AM in response to MadMacs0

MadMacs


MacKeeper was on the 500gb drive for years before that. You attempted to quote Wiki as if it was fact but that screen shot shows you that the wiki was wrong. Now you are trying to say that that date on my machine is where i started. THATS INCORRECT LOGIC. It is an attempt at spin though.


I do not remember my G5 Dual 1.8 ppc being without MacKeeper. So now you can look up when the G5 was made and discontinued. Cause Thats where i started using MacKeeper( 2-4 months after i bought a BRAND NEW G5 is when i started using it)


I have no idea who was the 1st developer but It was on my G5 which is still being used by my son.



Thomas Reed


You Said:

I'm not sure why you believe that such things have never happened. Consider RSPlug, aka DNS Changer, which infected large numbers of people and stole financial account information through phishing via browser redirects. That's just one example. I will refer you once again to the Mac Malware Catalog I mentioned earlier.



There was a sunami in india that killed a bunch of innocent people but i wasn't there. So no the sunami did not effect me. When the tornados hit OKC i wasn't there so again this did not effect me. All of the things you put into that paragraph may have happened to a lot of macs but it has not ever happened to mine. So no they do not effect me.

I fell off a jib that was 10ft in the air and broke a table on the way down. I twisted my ancle in the process. Did that effect you? NO. Are you taking precaustions to use a larger jib now? NO, you are not. Why? Cause you didn't fall off a jib.



You Said:

Little Snitch is certainly not any kind of guarantee. Some malware has been known to disable Little Snitch once installed.



I will bet money that until i said "Little Snitch" you had never heard of it. Yet here we are again with you having been introduced to Little Snitch just yesterday and now you want to give an oppinion on its effectiveness without ever using it. You read how many post on Little Snitch in 24hrs?


Unqualified critique AGAIN.


Everytime i open mackeeper i have to ok connection with little snitch. It has not allowed any connections i did not ok including Adobe and Apple itself.

But your 24hrs of reading is suppose to be a contradiction to my 1 year of use with the software. No. I doubt that you have used it due to your paranoid thoughts on malware and viruses. Fear can only stop you from experimenting and no experimentation means that you really are guessing.


You may know a lot about apples but that does not mean that you know about oranges also.

I have problems with my mac account and sometimes the resouces available on my towers. But nothing has effected my machines accept harware failures of drives and video cards. FCP and compressor however, gave me the screen of death 3-4x before i figured out it did not have all of its components and the fix was a reinstall.


Now if i had just seen that screen of death and then removed FCP and the screen of death stopped. I could have developed a negutive opinion and said that Apple's FCP make my computer crash and its a bad program for mac. But didn't I did further research and trials to find the exact problem which took several tries.


Stolen Motto:

Its not that i am smarter than you its just that i stick with the problem longer.

Most people do not pine for the long process of finding the solution. I do.


Does this mean i am all gunho to go out there and do anything with my system? NO. It just means that i would rather find out for myself if i can not find any consistent reviews and i can not verify those reviews with my collegues WHO ACTUALLY HAVE USED IT. Still even then, i will see for myself within reason instead of believing talking points that are random and often PAID.

Maybe its because i have more than a few systems to try it on and i can experiment without it effecting my edit bays.


This is not about MacKeeper as much as it is about people reading what someone else wrote without any experience with actually using the software they say is bad.

Jun 7, 2013 12:10 PM in response to Preditor

I really cannot inderstand why you are pursuing this argument. You are being unduly critical of two well regarded contributors and appear to be totally oblivious to the experience both they and many others have experienced.


Go to 'More like this' and you can read all night about the trials and tribulations of MacKeeper users.


Then come back and apologise.

Jun 7, 2013 12:17 PM in response to Preditor

Preditor wrote:



I do not remember my G5 Dual 1.8 ppc being without MacKeeper. So now you can look up when the G5 was made and discontinued. Cause Thats where i started using MacKeeper( 2-4 months after i bought a BRAND NEW G5 is when i started using it)

No you did not.


Development[edit]

The first beta-version of MacKeeper 0.8 was released on May 13, 2010, the second release on October 26, 2010. The MacKeeper 2012 version was released on January 30, 2012 at Macworld – iWorld in San Francisco, California. MacKeeper 2.0. included updates in security, data control, cleaning and optimization features.[2]

Jun 7, 2013 1:06 PM in response to Preditor

Preditor wrote:


I will bet money that until i said "Little Snitch" you had never heard of it.


How about taking a look at the dates on every article I've ever written that contained the text "Little Snitch":


http://www.thesafemac.com/?s=Little+snitch&submit=Search


Your statements have become laughably ridiculous at this point, so I'm done trying to have a rational discussion with you.

Jun 24, 2013 7:21 PM in response to roam

As a certified Mac support professional for 5 years (not as long as many, but long enough) that has seen too many innocent/unknowing users tricked into installing and even paying for MacKeeper, I would strongly discourage anyone from installing MacKeeper or most anything that purports to accomplish what they claim. It's a pain, but can be uninstalled (after diligently searching online for good step by step instructions because I don't trust the maker's uninstaller).


Perhaps there are some that feel they benefit from having it installed, but it's not well written (can cause crashes, freezes, perhaps corruption of data), uses unethical advertising (poses as something recommended by Apple Inc., persistent/annoying pushiness, charges a lot of money for benefits that can be accomplished with much less or no money).


I work in the Apple Mac support industry. So I see a lot of problems. I don't believe Mac's don't have issues, because... well... people typically only come to me when they're having a problem with their Mac, whether just perceived or an actual issue. But I can say that I've seen this software too many times and it's only been trouble.


If you want real help to speed up, protect, clean, etc. your Mac, try these first:


1) Make a list (mental, on paper, or some typed out smartphone/computer file) of any anti-virus, anti-malware, anti-spyware, cleaning, etc. software you may have installed.

2) If you're close enough to an official (not just a 3rd party Apple Authorized Service Provider) Apple Store, make an appointment at their Genius Bar (maybe make 2 or 3 appointments back to back if you think you'll need more than 15 minutes), back up your computer (if you know how), and take the computer in and ask your questions and present them your list. If you haven't backed up your data or don't know how, then ask them to help you with that too. These appointments are free. They don't know everything, but they're free and they can (often) be helpful. If they don't help you to your satisfaction, then you can ask them to recommend nearby 3rd party Apple Authorized Service Providers that could spend more time helping you (which may not be free). At least the Apple Store Genius Bar appointments are free and they have no problem referring you elsewhere if it may help you more. Genius Bar support and 3rd party service provider "scopes of support" overlap, but they each have their purposes and advantages.

3) Find a 3rd party Apple Authorized Service from the previous Genius Bar appointment recommendations or from http://locate.apple.com/ (and click on the upper right "Service" section, choose "Mac", and enter your location).

4) Call them and ask (or just take your list there) and express your concern that your Mac seems to be running slowly and if they can help clean it up. If you haven't backed up your data or don't know how, then ask them to help you with that too.


Many recommendations as to how to best maintain or clean up your Mac will be personal preference, but I can confidently say to everyone: don't bother with MacKeeper. Even if you're not one of the many that pays MacKeeper money to cause more headache, don't take the risk. There are safer and better solutions.


~ Ben

Jul 4, 2013 11:43 PM in response to Brandon Sky

Well, to answe the OP's question technically, yes, MacKeeper is a legitimate program. They even have a page on the Apple app store but there are hardly any downloads from there and the few ratings are all either mediocre or just plain bad.


As stated in this review of MacKeeper review here, http://lureofmac.com/mackeeper-review-should-you-install-this-mac-utility-softwa re/, MacKeeper seems to do a lot of things. But then, most of the things it does are things that people will probably not really go out and search for.


I guess MacKeeper is like one of those crazy Swiss army knives that you buy. It can do a 100 different things but you will probably end up doing just 1 or 2 things!


Honestly, I don't think MacKeeper needs to be installed on a Mac.

Jul 10, 2013 9:52 AM in response to thomas_r.

DO NOT, DO NOT, DO NOT click on anything to do with MacKeeper.


THOMAS A REED, you are right on. The MacKeeper pop up ads I keep getting on line are a scam. Do not click on the link or in anyway acknowledge them. It took an hour with the help of Applecare to find all the junk they downloaded to my computer. There could still be more damage but not aware of it yet. There was no menton of a fee or request to download. No mention of a program. I got pop up ads that covered the whole desk top, some were ****. Everytime I went back to the page I had been viewing when I clicked on the MacKeeper ad I got the same flood of new pages with ads.


Not only that the email I sent to a friend with a link to the page I was viewing corrupted her computer as well. Her son is still trying to fix the problem. The corrumption resets dates to 2007, leaves scrambled pages when first going on line and erased her Kaspersky software. I am a Mac user. She is not and they still managed mess up her computer.


Satan is just one click away.

Jul 10, 2013 11:42 PM in response to Garber

All Previous Arguments aside.

Here is my point (T.Reed) and do not go wining to moderators cause you dont like it or help cause however my last post was removed. You may have not


Tell me this. If i decided to make some malware that looks like an Apple authorized download and people started downloading it and having problems... Does that mean that apple product illegitimate? NO.

It makes me a malware-wolf but apple maintains its legitimacy. On another forum i remember people being skeptical of Apple updates and their new os releases because they thought it would throw their systems off. But Apple is still legit and other than versioning their system os is nearly flawless to me.


I have not seen any definitive testing that proves MK is bad. It didn't bother my computers ever. It seems more like a hunch than a semi-definitively tested estimation.

If a person got a bunch of stuff on their computer that they either didn't know was there or seemingly started when they downloaded an app. That doesn't prove that it came from MacKeeper anymore than it came from time machine. There are no points of entry data notes / Timeline that can show that these suddenly discovered files are from what mackeeper is doing or not doing.


All there are on the web is opinions. Who has tested this to give some true way of quantifying it. The extra sexy new macpro cylinder has definitive analysis on its performance. It has comparisons to the current macpros. Thats definitive enough for anyone.


Is it possible that you Thomas Reed could do such a test that shows exactly what your test system looked like before install of MK and what it looks like after running MK for a given period?

Is there a way of proving that these changes in your system performance were caused by MK?

Jul 11, 2013 8:58 AM in response to Lukian

Unlike Lukian who installed MacKeeper I did not agree to or knowingly install anything from them. MK managed to corrumpt my system. Simply clicking on their link got me full screen pages with ads and who knows what else. As if that were not enough, I passed a virus on to a friend's PC. I immediately called Applecare to help uninstall what turned out to be two files. One was MacKeeper and the second one used 911 as part of its name. My friend got help to get rid of a virus.


My imagination or just an opinion? The full screen ads including dirty one (can't use the p word on this site) are gone and my computer is back to normal. That is enough proof for me that MacKeeper is junk in whatever form it seems to appear.


Again, beware, Satan is just one click away.

Aug 5, 2013 9:07 AM in response to Brandon Sky

For what it's worth, I thought I'd share my experiences with MacKeeper here.


I've been using MacKeeper for at least five years on three different computers and if it's caused me problems, I'm unaware... I use it mainly for the Fast Cleanup, which does successfully clear up space on my HD (I know this could be done in other ways, but this is quick and easy). I'm satisfied with the program (though now a bit nervous, after seeing what I have here).


I did, at one point, receive an email from Zeobit, saying that there had been a smear campaign about MacKeeper and that if we could post a positive review, we'd receive a free license on a new computer, I think it was (not money). I definitely see how this is still an unethical marketing practice, but no one was being paid to say good things... just rewarded with the product they're already using... So, if they were dissatisfied, they obviously wouldn't do it, since they wouldn't want an additional license or upgrade to the product.


In any case, I'll be doing further research now, because I'm nervous about the product, but my personal experience has been fine. Those are my two cents.

Aug 5, 2013 9:51 AM in response to andyBall_uk

Yup


The first beta-version of MacKeeper 0.8 was released on May 13, 2010, the second release on October 26, 2010. The MacKeeper 2012 version was released on January 30, 2012 at Macworld – iWorld in San Francisco, California. MacKeeper 2.0. included updates in security, data control, cleaning and optimization features.[1]

I don't know how noelsd managed to use it 2 years before it was released. But I have become used to Mackeeper's supporters having a dim grasp of reality.

Aug 5, 2013 10:03 AM in response to Brandon Sky

Now that's amusing! But I've had a sense there are many socks in this room.


Another thing about noelsd's comment, as well as some of the other positive comments about MK, is that it misses one of the main points. I don't use MacKeeper, and don't intend to try, so I really don't care if someone likes it. My complaint with MacKeeper/Zeobit/or whatever it's called this month is that they hijack link clicks to send me to their website. Interesting that a company selling a product purported to clean up my system should implant something malicious in my system.

Is MacKeeper a legitimate program?

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