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Is MacKeeper a legitimate program?

I am concerned about this app named "MacKeeper". It's very weird, and I'm not 100% sure it's legitimate. Is it real or a scam? Here's a screenshot:


User uploaded file

Is this app real or a scam? People here on Apple Support Communities think MacKeeper is a scam and they tell you that you must uninstall it now. MacKeeper displays a lot of distracting popups and notifications, and for doing almost anything requires you pay for the registered version.


Message was edited by: Brandon Sky

iPod and iTunes-OTHER, Mac OS X (10.6.2)

Posted on Sep 8, 2012 1:56 AM

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Posted on Feb 11, 2017 11:25 AM

I was viewing a legitimate car page to see new models, and a "Flash media" download appeared to view new car videos from an American car page. After I did so, the videos so play, but a MacKeeper and other scan your computer popups appeared. I've deleted them from from the Finder icon on my MacBook. But the MacKeeper stays on and continually pops up wanting to scan my MacBook, and even put a "eye" icon on top of screen tool bar. How do I unistall the MacKeeper? I always use the iTunes updates and security downloads. Thank you!

219 replies

Nov 8, 2013 7:57 AM in response to MacMoo5832

I too unfortunately got tangled up with MacKeeper. I have Apple Care with whom I spent an hour going in and out of windows, files, etc. Whatever magic they did I was free of MacKeeper interference. One thing we did do was look through files/applications to find their name or some link for the file they put in my system. Not a computer person as you can tell. I would recommend Apple Care in this situation.


As you say DO NOT DOWNLOAD MACKEEPER. There may be two groups using this name and one is a scam.

Nov 8, 2013 8:52 AM in response to Garber

I used Apple Care to fix a problem, and the tech worked and worked until he figured it out. yes, good experience there. I don't recall, however, if it was post-MacKeeper or not.

Biggest problem due to MacKeeper has been with Adobe Acrobat, "organizer database' damage. I have tried all the solutions found on the Web, tossed and reinstalled Acrobat completely. But the problem remains.

Today dealing with a Checkbook upgrade problem. If it turns out to be a MacKeeper problem, I will definitely go back to Apple Care.

Nov 10, 2013 9:41 AM in response to Brandon Sky

To start I would call myself a longtime Mac user but not a pro, I started with a G3 unit and never looked back.

Three or so years ago my current iMac had slowed to nearly unusable. This is when I found MacKeeper, when I first installed it I ran thru the cleanup processes and my iMac was usable again. I now run MacKeeper on my iMac and my Macbook Pro for work. I do not use the real time virus program but I run a scan once a week and run the cleaning system once every three months. In three years MacKeeper has only found two threats on my home computer and nothing on my work computer, to me this sounds about rite. In the three years I have not had any serious issues with either computer that I can relate back to MacKeeper. The couple of complaints I do have is that it wants you to be logged into Zeobit all of the and it slows down time machine. The second of the two issues is why I found this post. My backup drive died and I attached a new drive. I would like to shut down MacKeeper while the full backup is running. I asked their live chat guy how to completely stop MacKeeper and MacKeeper helper and he said it could not be done but I could easily uninstall the program. 1. Click "command+Q" 2. drag MacKeeper to the trash. MacKeeper then uninstalled itself as far as I can tell.

Nov 10, 2013 10:37 AM in response to nellad

Three or so years ago my current iMac had slowed to nearly unusable. This is when I found MacKeeper, when I first installed it I ran thru the cleanup processes and my iMac was usable again.


Sometimes, files in a Mac's cache can become corrupt, and that can cause all kinds of issues, including performance problems. Although "cleaning" caches is not a good idea on a regular basis, in this case MacKeeper probably helped because of that corruption. Of course, you paid Zeobit money to do something you could have easily done yourself, either by manually deleting some things or by using a number of free alternatives.


This is the unfortunate aspect of MacKeeper... as they say, "every now and then, even a blind squirrel will find a nut."

Dec 19, 2013 2:17 PM in response to Brandon Sky

I've been a Mac Tech for over 12 years now and MacKeeper is Malware and not a legit program, and yes Mac's don't get viruses, ONLY viruses I've ever seen in these 12 years were in OS 9. PC users have the worst herd mentality there is. Oh and my wife owns a PC and it has gotten viruses. My G4 Mirror Doors and now Mac Pro I've had since 2010, not a single virus.

Dec 23, 2013 5:42 AM in response to Brandon Sky

It has been 7 yrs since I made the big shift from a PC to a Mac and I haven't had any problems since. My white macbook is still being used by my wife at present without any hitches. I don't know how I was suckered into trying this MacKeeper crapshoot and boy, did I regret it! I have been able to uninstall it but am still noticing quite a slowdown with my Macbook Pro. I have been wanting to uninstall it for quite sometime now to no avail. Luckily, I found this forum that had links to how to uninstall MacKeeper. I am not a techie, nor am I a hater/cult member. But whoever says that MacKeeper works must be either extremely lucky or highly compensated!

Feb 20, 2014 4:36 AM in response to Brandon Sky

This thread is hilarious. Why are so many people entertaining the obviously fake "pro" MacKeeper posts?


Who honestly logs onto a forum to write positive reviews of anti virus software? Only the bottom of the bucket "click on pr0n website banners and download that file" group of people would require proper anti virus software.


For the most part its not needed if you are not ********. Why would the computer illiterate waste their time with the effort of writing a positive review of some garbage software?

Feb 20, 2014 6:02 AM in response to reillz

Why are so many people entertaining the obviously fake "pro" MacKeeper posts?

It's not fun, but if no one ever contradicts such posts, then users who don't know anything about it would only read positive posts, buy it, and then find out they've been taken. Remember, there are always new users who know little to nothing about computers, and so don't know what to avoid or believe.


If you want to see hundreds of sock puppets in action, wade through the hundreds of paid for positive comments here. Currently 495 pages of at least half very obvious "glowing" reports responded to by others pointing them out.

Is MacKeeper a legitimate program?

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