Q: kernel panic occurs frequently.  do we need to take our Mac in for repair?

If you are having frequent kernel panics then taking it to Apple and asking them to check it out is in order.

Allan

Install or Reinstall Lion/Mountain Lion from Scratch

Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.

Boot to the Recovery HD:

Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Erase the hard drive:

1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.

Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.

Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.