HT201685: Find the software version on your iPhone, iPad, or iPod
Learn about Find the software version on your iPhone, iPad, or iPodQ: My very new iPhone 4S does not charge, no matter which charger I use. The dumb Apple support site does not even given me an option ... My very new iPhone 4S does not charge, no matter which charger I use. The dumb Apple support site does not even given me an option to state the symptoms. What do you think may be wrong other than the battery just died? more
-
All replies
-
Helpful answers
-
Sep 8, 2012 12:30 PM in response to igrappleby stedman1,Have it checked and replaced under warranty.
-
Sep 8, 2012 12:31 PM in response to igrappleby bhazel,possible the charging port or something software. first can you charge it in a computer? if no and you have tried different cords. you can get a replacement for free it would mean its hardware
-
Sep 8, 2012 12:34 PM in response to igrappleby wegras,Apple will likely replace it under warranty if they agree it is a manufacturing
issue Nothing to lose
Have you done any troubleshooting
restart reset restore
-
Sep 8, 2012 12:41 PM in response to igrappleby adviser,try to do a hard reset. holding both sleep/wake and home button for approx 15 secs till u see an apple (ignore slide to power down) you can try this unplugged and if still not working try to do this while connected to the charger.