2 Replies Latest reply: Sep 8, 2012 8:03 PM by jimhaynes
jimhaynes Level 1 Level 1 (10 points)

A website I visit often gives me the option of remembering my User ID,  however it does not remember my ser ID but default to another user;s ID everytime I opent the home page to the site.  In Safari preferences I have checked the User Name and Password for this site and it is correct.  I have removed the cookies for this site, quit Safari and reopened Safari.  Still the wrong User ID appears.

iMac, OS X Mountain Lion, MacBook Air, IPad v1, Apple TV v2
  • Carolyn Samit Level 10 Level 10 (100,170 points)

    Open Keychain Access located in /Applications/Utilities


    Select Passwords on the left.


    Type the name of the website in the search field top right corner of the window.


    Then right or control cliick that keychain then click Delete.


    Now back to Safari > Prerferences > Autofill


    Make sure:  User Names and Passwords is selected.


    And again, Safari > Preferences > Privacy


    Click:  Remove All Website Data  (cookies)  < won't hurt to do this one more time


    Quit and relaunch Safari.


    Sign in to the site. Click Yes when prompted to save the login data to a new keychain.



    Keep in mind, only passwords are stored, not user names.

  • jimhaynes Level 1 Level 1 (10 points)

    I deleted the password in the keychain, autofil is selected in Safari Privacy, Preferences.  I could not find a cookie for this site.  I closed the web psge, quit Safari, relaunched whet to the web site and the old/wrong user name still appeared.  I did not remove all cookies.  Does Keychain control User Ids and Passwords?