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kevloucat Author

Level 1

0 points

Diagnosing cause of kernel panic on a Mac Pro

I've got an early 2009 Mac Pro with the following specs:

2.66 GHz Quad-Core Intel Xeon

16 GB 1066 MHz DDR3 ECC

NVIDIA GeForce GT 120 512 MB

OS X 10.8.1

Problem is, at random times, my Mac would just shut down and then restart after I clicked through the "gray your Mac shut down without telling you because it's selfish" warning screen.

I took it to a local computer shop and they couldn't really tell, and suggested I do a clean install of Mountain Lion. I did that, got everything back on from Time Machine (just Documents and Music, no Libraries per the technician's instructions), and then last night it did it again. Restarted while I was working on a web site. No notice.

I wondered if someone could help me diagnose the problem or problems(s), since I can't make ANY sense of the sytem report.

Here is the complete system report when the panic occurred. Thanks for ANY help at all you can provide.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Interval Since Last Panic Report: 228862 sec

Panics Since Last Report: 1

Anonymous UUID: 300EE43F-9F5E-478A-A738-158466678DEC

Fri Sep 7 22:25:11 2012

panic(cpu 2 caller 0xffffff800f2b7b95): Kernel trap at 0xffffff7f90a27975, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0xffffff81fe852000, CR3: 0x0000000011b01000, CR4: 0x0000000000000660

RAX: 0xffffff804da3e400, RBX: 0xffffff804e2ea800, RCX: 0xffffff803113c2c1, RDX: 0x0000000000000000

RSP: 0xffffff81e0f3bd90, RBP: 0xffffff81e0f3bdb0, RSI: 0xffffff8033581b00, RDI: 0xffffff8033581b00

R8: 0x00000000000007bf, R9: 0x0000000000000000, R10: 0x000000000000f784, R11: 0x0000000000000000

R12: 0x0000000000000001, R13: 0xffffff81af85b0b4, R14: 0xffffff81af85b000, R15: 0xffffff804df41800

RFL: 0x0000000000010286, RIP: 0xffffff7f90a27975, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff81fe852000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff81e0f3ba30 : 0xffffff800f21d5f6

0xffffff81e0f3baa0 : 0xffffff800f2b7b95

0xffffff81e0f3bc70 : 0xffffff800f2ce4ad

0xffffff81e0f3bc90 : 0xffffff7f90a27975

0xffffff81e0f3bdb0 : 0xffffff7f90a276f3

0xffffff81e0f3be00 : 0xffffff7f90a276ab

0xffffff81e0f3be50 : 0xffffff7f90a27936

0xffffff81e0f3be80 : 0xffffff7f90a0c5d2

0xffffff81e0f3bed0 : 0xffffff7f90a0a59f

0xffffff81e0f3bef0 : 0xffffff800f647078

0xffffff81e0f3bf30 : 0xffffff800f645b8a

0xffffff81e0f3bf80 : 0xffffff800f645cb9

0xffffff81e0f3bfb0 : 0xffffff800f2b2677

Kernel Extensions in backtrace:

com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f90a06000 ->0xffffff7f90ac8fff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8f8 d8000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f8f8c4000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8f84d000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f8f881000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12B19

Kernel version:

Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64

Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D

Kernel slide: 0x000000000f000000

Kernel text base: 0xffffff800f200000

System model name: MacPro4,1 (Mac-F221BEC8)

System uptime in nanoseconds: 200816362998684

last loaded kext at 46599045324: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f91145000, size 36864)

last unloaded kext at 120527452575: com.apple.driver.AppleIntel8254XEthernet 3.1.1b1 (addr 0xffffff7f90492000, size 69632)

loaded kexts:

com.logmein.driver.LogMeInSoundDriver 1.0.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.filesystems.ntfs 3.10

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleLPC 1.6.0

com.apple.GeForce 8.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.1

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AirPort.Brcm4331 601.15.21

com.apple.driver.Intel82574L 2.3.0b4

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleUSBUHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMC 3.1.3d11

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 16 GB, SMC 1.39f5

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.21)

Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en2

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-2

Serial ATA Device: HL-DT-ST DVD-RW GH41N

Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB

Serial ATA Device: ST31000333AS, 1 TB

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2

USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc526, 0xfa230000 / 4

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa220000 / 3

USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x1018, 0xfd100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

FireWire Device: built-in_hub, 800mbit_speed

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Mac Pro, OS X Mountain Lion (10.8.1)

Posted on Sep 8, 2012 2:00 PM

228 replies

The hatter

Level 9

61,011 points

Apr 11, 2013 2:57 PM in response to techmag

A note for anyone on Apple or really any onlne place...

Do Not post serial number it is yours and you want to keep it that way.

I guess a forum of "computer identity theft"

So happy to see it working... just wish it was as simple as "recommend" and be done.

A good system can't be beat. Image it. If you have time, it will save time to do a clean install and upgrades and image the system. Then install everything via Setup Assistant and whatever else you need to do, and when you get done, a 2nd image. So you have a vanilla system and a working system image.

All the fsck and Disk Warrior and DU Repairs will nice to get back up and runnning are not always clean and safe and 100%.

The user account probably takes the most I/O

The system caches for extensions and printers and other items that are easily rebuilt by a Safe Boot are good to do along with and after you have used Disk Utility from ML Recovery or from another boot drive like image of a clean system you made).

techmag

Level 1

4 points

Apr 12, 2013 5:08 AM in response to The hatter

Thank you for removing that serial number Mr hatter.

Much appreciated.Advice taken and will be headed moving forward.

I was wondering when I posted it if it were some form of risk but now I guess I know. Funny that Apple didn't take it one step further and tied identity to something a level below the actual serial number...

Anyways the intent of the post was to be helpful to those that suffered like me and provide enough details that peopel could make intelligent comparisons. If the fix is new hardware then hey most of us with significnant commercial interests at stake would take this step as a no brainer.

Still no crash so far...

Apr 12, 2013 5:15 AM in response to techmag

This seems like buying a new (and overpriced) Apple-sold product to make the Apple product - that Apple essentially broke - actually work!

What next? ...unsupport white keyboards so that we have to buy black ones?

The hatter

Level 9

61,011 points

Apr 12, 2013 5:21 AM in response to techmag

I can't edit posts but I did get someone to come look at it.

Apr 12, 2013 8:16 AM in response to techmag

I'm glad to hear that it fixed the Preferences Display | Arrangement memory issue for you as well.

https://discussions.apple.com/thread/4157760?answerId=21748543022#21748543022

techmag wrote:

...

Rebooted and *** - my monitors are all in the correct order? Wow - I could get used to that 🙂

I'm always amused at the posts bashing Apple for this and threatening to go back to Windows. Really? I've had my MacPro for 4 years and this is the first serious issue I've had. It's a ~$250 fix on a ~$8k investment (when you add in software like CS4 for $2k) to replace a 4 year old component. That's 3.125%

KPs are very frustrating. So are GPFs and BSODs. Most of these get solved by a collaborative user community. For me, the best part about having a Mac are these discussion groups where you get state of the art assistance from committed and knowledgable users. That is priceless.

Apr 13, 2013 1:02 PM in response to cryptomagic

cryptomagic: you have a 2009 Mac Pro, right? Looks like the ATI 5770 is for 2010 Mac Pros only. Are you taking the chance and hoping it will work with your 2009 Mac Pro?

Keep us posted!

Pierre

Apr 13, 2013 1:06 PM in response to Pierre Igot

It appears from my reading of this article, that the only RISK you are taking is that copy-protected movies may not play properly:

Mac Pro: Using ATI Radeon HD 5770 graphics card with Mac Pro released before 2010

Apr 13, 2013 1:27 PM in response to Grant Bennet-Alder

Thanks. I've gone ahead and ordered one from the Apple Store (Canada) myself. (It's $269 + tax here.) Will post my results.

Apr 13, 2013 9:01 PM in response to Pierre Igot

Pierre Igot wrote:

cryptomagic: you have a 2009 Mac Pro, right? Looks like the ATI 5770 is for 2010 Mac Pros only. Are you taking the chance and hoping it will work with your 2009 Mac Pro?

Keep us posted!

Pierre

I'm taking the chance. Will advise.

Apr 16, 2013 1:24 PM in response to cryptomagic

My ATI card arrived today. Install was a breeze

ATI 5770 drives 2 LED Cinema Displays
Old GeForce 120 drives 3rd LED Cinema Display

The ATI is a bit noisy at startup, but after a few minutes it quiets down nicely. Since I've switched to SSD, I've grown rather fond of a quiet office.

All my windows remember all their locations between restarts.
No Kernal Panics so far. Prior to this, I was getting one every hour.

Is it too early for a glass of Pinot Noir? Nah...

Jsh111

Level 1

14 points

Apr 17, 2013 8:16 AM in response to cryptomagic

Please keep us in the loop on this - I'm especially excited if the ATI and the GeForce play OK together.

How does performance seem to hold up? Any noticeable difference?

The hatter

Level 9

61,011 points

Apr 17, 2013 9:12 AM in response to cryptomagic

People used GTX 285 and a 2nd gpu back in 2009. GT120 w/ GTX or if you provide extra power cables ATI 4870 + GTX 285.

Also you can find posts using Q4000 and ATI 5770 or two 5770/.

It is just the multiple GT120s that are an issue.

Tay2001

Level 1

4 points

Apr 17, 2013 9:24 AM in response to The hatter

Thats not strictly true, I've been using a GTX265 (I think) with a GT120 for sometime and I have the issues, I suspect as do others here that its the case of having multiple nvidia cards.

I used to have a 4770 previously but it didnt really have the grunt and it didnt play well with Lion, I then upgraded to the GTX265 for Lion without issues, now Mountain Lion has come along I'm seeing issues.

Apr 17, 2013 3:32 PM in response to kevloucat

I am having the same issue with crashing while playing video on my GT 120 external monitor on mid-2010 Mac Pro tower. I am using a GT 120 and a GTX 570 from MacVidCards, important to note that the crashes only occur when the video is being played on the monitor on the GT 120.

Apr 18, 2013 3:14 PM in response to MacLeon

I almost went back to SL. Never had a KP until Mountain Lion.

Diagnosing cause of kernel panic on a Mac Pro