Trying to get an iPod sync'd to windows 7.
Hey all,
In the last few weeks my laptop running windows 7 has been failing to detect my iPod. When I plug in the cable the iPod charges and windows see it, but iTunes fails to see it. I have tried all the steps on here to fix it, including: uninstall and reinstall iTunes, different cables, stopping and restarting AMD, and running the iPod in recovery mode. The one thing I have noticed was an error report being generated everytime I plug in my iPod. I have pasted it below. Any and all help will be greatly appreciated!
Thank you
Version=1
EventType=APPCRASH
EventTime=129916538913014399
ReportType=2
Consent=1
ReportIdentifier=9e006dbc-fa5a-11e1-97c8-001e37daf6d4
IntegratorReportIdentifier=9e006dbb-fa5a-11e1-97c8-001e37daf6d4
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AppleMobileDeviceService.exe
Sig[1].Name=Application Version
Sig[1].Value=17.89.0.42
Sig[2].Name=Application Timestamp
Sig[2].Value=4f186178
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16385
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a5bdb3b
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0002e23e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
UI[3]=MobileDeviceService has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=MobileDeviceService stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[7]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[11]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\USER32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[19]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\AppleVersions.dll
LoadedModule[20]=C:\Windows\system32\VERSION.dll
LoadedModule[21]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\YSCrashDump.DLL
LoadedModule[22]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[23]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[24]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[25]=C:\Windows\syswow64\NSI.dll
LoadedModule[26]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
LoadedModule[28]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[29]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[30]=C:\Windows\system32\WINMM.dll
LoadedModule[31]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuin.dll
LoadedModule[32]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuuc.dll
LoadedModule[33]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icudt46.dll
LoadedModule[34]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[35]=C:\Windows\syswow64\ole32.dll
LoadedModule[36]=C:\Windows\system32\profapi.dll
LoadedModule[37]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService_main.dll
LoadedModule[38]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[39]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[40]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[41]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[42]=C:\Windows\system32\USERENV.dll
LoadedModule[43]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[44]=C:\Windows\system32\dnssd.dll
LoadedModule[45]=C:\Windows\system32\ntmarta.dll
LoadedModule[46]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[47]=C:\Windows\system32\mswsock.dll
LoadedModule[48]=C:\Windows\System32\wshtcpip.dll
LoadedModule[49]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\MobileDevice.dll
LoadedModule[50]=C:\Windows\syswow64\WININET.dll
LoadedModule[51]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[52]=C:\Windows\syswow64\urlmon.dll
LoadedModule[53]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[54]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[55]=C:\Windows\syswow64\iertutil.dll
LoadedModule[56]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[57]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[58]=C:\Windows\system32\iphlpapi.dll
LoadedModule[59]=C:\Windows\system32\WINNSI.DLL
LoadedModule[60]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[61]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[62]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[63]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SSLEAY32.dll
LoadedModule[64]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\LIBEAY32.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=MobileDeviceService
AppPath=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
iPhone 3GS, iOS 5.1.1
