Ipod stuck in restore mode, Itunes won't install.

Question

Ipod stuck in restore mode, Itunes won't install.

Okay so first off, my ipod would not connect to my ihome and would say that this accessory is not supported by this device. And I looked online and apple said to restore my ipod. Itunes restored my ipod, but then said unable to restore. So my ipod is stuck in restore mode and itunes would not read it. So I tried uninstalling and reinstalling itunes. After i uninstalled everything when i try and reinstall itunes, midway through it says "service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficent privelages to start this service." I really do not know what to do at this point. I need to get my ipod to work. When i go to device management it says apple mobile device(recovery mode). Please help ASAP

iPod touch (4th generation), Windows 7

Posted on Sep 9, 2012 6:22 AM

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Answer 1

lllaass

Level 10

210,411 points

Sep 9, 2012 8:32 AM in response to meandree4ever

How to restart the Apple Mobile Device Service (AMDS) on Windows

Also see the AMDS topic of:

iOS: Device not recognized in iTunes for Windows

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Answer 2

Sep 9, 2012 9:00 AM in response to lllaass

I do not have the apple mobile device service downloaded and it won't download. I uninstalled it so that I could reinstall itunes and it won't install again

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Answer 3

lllaass

Level 10

210,411 points

Sep 9, 2012 10:42 AM in response to meandree4ever

Have you tried this:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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Answer 4

Sep 9, 2012 10:54 AM in response to lllaass

Yes i uninstall all itunes and everything that goes with it and when i reinstall itunes "service 'apple mobile device' (apple mobile device) failed to start. Verify that you have sufficent privelages to start this service." comes up and gives me the choice to abort, retry or ignore. and if i click ignore it doesn't install and then i am where i started

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Answer 5

lllaass

Level 10

210,411 points

Sep 9, 2012 10:59 AM in response to meandree4ever

Are you running iTunes as administator?

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Answer 6

Sep 9, 2012 11:16 AM in response to lllaass

yes

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Answer 7

Sep 9, 2012 11:38 AM in response to meandree4ever

If anyone could help me it'd be so greatly appreciated, i need to get my ipod to work soon

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Answer 8

lllaass

Level 10

210,411 points

Sep 9, 2012 1:43 PM in response to meandree4ever

Maybe here:

Trouble installing iTunes or QuickTime for Windows

Did you experience any computer problems? Seems like something is messed up with your computer.

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Answer 9

Sep 10, 2012 6:50 AM in response to lllaass

Well, I ended up just restoring my computer and reinstalling itunes after that. It installed completely, but my ipod is still in restore mode and will not be read through my computer

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Answer 10

lllaass

Level 10

210,411 points

Sep 10, 2012 6:54 AM in response to meandree4ever

Are you getting the same error message?

Try another computer to help determine if you have a computer or iPod problem.

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Answer 11

Sep 10, 2012 3:51 PM in response to meandree4ever

i'm having the exact same problem!! i tried to update my ipod's software from 4.3.5 to the newest version and it said it couldnt update unless i restored the ipod, so i did. it then said that it couldn't 'find' my ipod so i must update to the newest version of itunes, tried that and now i can do nothing! itunes and ipod both stuck in recovery mode. fml.

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