Previous 1 2 3 4 Next 54 Replies Latest reply: Jul 23, 2014 4:17 PM by ejpre Go to original post Branched to a new discussion.
  • MG537 Level 1 Level 1 (0 points)

    Like many of you here I ran into this problem just this past weekend.

    After researching the problem myself, I believe that I may have inadvertently caused it.

    This is how.

    My iMac (which is up to date with OSX Mavericks and the latest version of iTunes) was only being used by me. However this weekend I backed up my GF's old iPad Mini to my computer. When she came home with her new iPad Air, I just restored it from the backup I had taken just a few hours before.

    The turning point, I believe was when backing up her iPad Mini, it transfered all her app purchases onto my iMac, thus somehow corrupting some setting.

    I then purchased an album, not from iTunes btw and imported it to my iTunes library, like I've done so many times in the past. I then waited for iTunes match to sync it, so that it would be available on my other iDevices.

    Nothing happened!

    I then went to iTunes and manually asked it to sync to iCloud. That's when that now infamous message came up about the computer being only associated with one Apple ID and that 90 day limit when trying to associate my iMac with iTunes Match.

    I am now exchanging e-mails with an Apple support person and they hopefully may find a solution to my problem.

    I will keep you posted if my problem is resolved.

     

    P.S. The rest  of my music in the cloud works problem free on my other devices, including playlists etc. (iPhone, iPad, Apple TV). At least that isn't broken.

  • MG537 Level 1 Level 1 (0 points)

    Here's an update on my current situation.

    The problem was resolved with Apple support.

    They reset something and now it all works as before.

    I asked them what the problem was, something I might have done maybe and am waiting for an answer.

    I will update this post if or when they answer me.

  • stuthompson2906 Level 1 Level 1 (0 points)

    Reading through this entire discussion I never realised this was such a big deal for people me and my wfe share an Apple ID and just download the stuff we're interested in, surely it makes much more sense to only buy apps, content etc once. This hatred against what is clearly a policy to stop people sharing content & apps ad infinitum makes sense from a business perspective.

     

    Where I would concede that it seems ludicrous is on the Mac which has the capability of multiple users. I don't know maybe we're weird?

  • ejpre Level 3 Level 3 (780 points)

     

    Where I would concede that it seems ludicrous is on the Mac which has the capability of multiple users. I don't know maybe we're weird?

     

    That's pretty much the case everyone's talking about here.

     

    First of all, this policy does absolutely nothing to stop illegal content sharing.  You can illegally copy files in dozens of other ways, and just about *no one* is stupid enough to share conent by giving *someone else* access to their iTunes account, so that's a complete red herring. It's just an annoyance to loyal customers who are trying to follow the rules.  If it made sense "from a business standpoint", then Amazon would do it, and they don't.

     

    Second, you and your wife apparently met *before* you had iTunes libraries.  When my wife and I met, we both had large libraries (which of course can't be merged).  My kids also have their own accounts, so they can learn to manage their own funds, rather than just charging things to Dad's credit card.  That's four people in the house who just want to use shared computers (like the one connected to the entertainment center) to access stuff they've legally bought and paid for. Apple doesn't *prevent* it; they just make it a pain in the ***, which is a really lousy way to treat people who have dumped much money in their pockets as we have.

     

    For example, my son came home from college and redownloaded a movie he had bought on his laptop. This action locked *me* out of using my own Match library for 90 days (or would have, if Apple hadn't graciously reset the counter). 

     

    Of course, he could have moved it over on a thumb drive, or by remotely mounting the disk, so again this has nothing whatsoever to do with illegally sharing content and everything to do with being annoying.

  • stuthompson2906 Level 1 Level 1 (0 points)

    Like I said never knew it was such a huge issue,  the compromise should be to allow one id for one user account on PCs/Macs if they wish to retain one id per device on iOS. I wouldn't bet on the status quo changing too soon though. Reading around it only seems to affect people who subscribe to iTunes Match or is the problem wider?

  • ejpre Level 3 Level 3 (780 points)

    It mostly affects Match users (which, again, is something I pay for) but it can be annoying for other people, too. For example, if my wife (who doesn't use Match) buys a song on her iPhone, she *should* be able to redownload it on our entertainment computer and listen to it there, but that would lock me out of my Match account, so I periodically have to physically copy the music, since you can *authorize* as many users as you want on one computer, proving again that this has nothing to do with illegal sharing.

     

    Basically, there are two types of users:

    (1) Those not affected by this crazy authorize/associate distinction.

    (2) Those who are really ****** off by it.

     

    This really makes about as much sense as if a CD player has only played one person's CDs.

  • Sparky2041 Level 1 Level 1 (5 points)

    Hmm.  I am really confuse now.  Can someone explain?

     

    If I wish to re-download a movie, then the computer I am using is disabled from allowing other accounts to re-downloading media for 90 days.

     

    If a person with another account on that same computer buys Itunes products films or music, are they banned from doing that too?

     

    In other words, are other account holders completely locked out of Itunes on that computer?

     

    ahhhh.....

  • ejpre Level 3 Level 3 (780 points)

    You're confused because the rules are confusing, stupid, and designed to annoy loyal customers,

    while doing precisely nothing to limit illegal content sharing.

     

    In short:

    - Any number of AppleIDs can be "authorized" to buy and play content on a single computer. 

    - In order to *re-download* content (including Match), a computer must be "associated" with

       that AppleID.  Only one AppleID may be associated with a computer, and that can only change

       once every 90 days.

     

    This means that the other (non-associated) AppleIDs can purchase and download content

    *the first time* without interfering with the associated account.  They can also play authorized content

    that's copied to the computer in other ways (sync, network, thumb-drive, etc) rather than re-downloaded

    from iTunes. That's the part that shows how idiotic this rule is wrt limiting illegal sharing.


    It's the duty of everyone who comes up against this rule to write a nasty letter to Apple.  Maybe they'll

    listen someday.

  • Sparky2041 Level 1 Level 1 (5 points)

    this means that the other (non-associated) AppleIDs can purchase and download content *the first time* without interfering with the associated account.

    So just to clarify, if I re-download a movie and the computer is associated with my ID for 90 days, my wife can still download movies 'first time' as long as she doesn't want to re-download them.  Have I got it right?

     

    It seems complete madness to me as does DRM.  There are loads of sites where these movies can be downloaded for free, way before Apple sells them, so you would think it would be in the interests of all those concerned to make it really easy for those who want to download legally.  It seems to be the other way around.

  • ejpre Level 3 Level 3 (780 points)

    Sparky2041 wrote:

     

    this means that the other (non-associated) AppleIDs can purchase and download content *the first time* without interfering with the associated account.

    So just to clarify, if I re-download a movie and the computer is associated with my ID for 90 days, my wife can still download movies 'first time' as long as she doesn't want to re-download them.  Have I got it right?

     

    Yes.  She could also copy them from another computer or sync them from a mobile device with "Copy purchases".  She just can't re-download them from iTunes or run Match.

     

     

    It seems complete madness to me as does DRM.  There are loads of sites where these movies can be downloaded for free, way before Apple sells them, so you would think it would be in the interests of all those concerned to make it really easy for those who want to download legally.  It seems to be the other way around.

     

    Yes, it's total madness.

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