HT201541: Update the software on your Mac

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cinthyasanchezp
Level 1 (0 points)

Q: system preferences are frezee when I Try to update my desktop

Hi.

 

I need help with my computer, I have a Mac Pro 13", resently I buy this computer arround 4 or 5 mounths and I have troobles with the system preference , I try too update the system and reboot the system but nothing happen.

 

Please if you have any comment for help, I appreciated you support.

 

regards.

MacBook Pro, OS X Mountain Lion (10.8)

Posted on Sep 9, 2012 3:18 PM

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cinthyasanchezp

Q: system preferences are frezee when I Try to update my desktop

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  • Helpful answers

  • by mr.k99,

    mr.k99 mr.k99 Sep 9, 2012 3:25 PM in response to cinthyasanchezp
    Level 3 (640 points)
    Sep 9, 2012 3:25 PM in response to cinthyasanchezp

    cinthyasanchezp wrote:

     

    I have a Mac Pro 13"

     

     

    Mac Pro's don't have displays. Do you mean to say that you have a MacBook Pro?

     

     

    cinthyasanchezp wrote:

     

    I try too update the system and reboot the system but nothing happen.

     

     

    What exactly are you trying to update?

  • by cozar,

    cozar cozar Sep 9, 2012 3:40 PM in response to cinthyasanchezp
    Level 2 (340 points)
    Sep 9, 2012 3:40 PM in response to cinthyasanchezp

    What version of the OS do you have now? Check "About this Mac":

    http://support.apple.com/kb/HT1633

  • by Linc Davis,

    Linc Davis Linc Davis Sep 9, 2012 4:36 PM in response to cinthyasanchezp
    Level 10 (207,963 points)
    Applications
    Sep 9, 2012 4:36 PM in response to cinthyasanchezp

    Quit System Preferences if it's running. In the Finder, hold down the option key and select Go ▹ Library from the menu bar. From the Library folder, delete the following item, if it exists:

     

    Caches/com.apple.systempreferences

     

    and move the following item to the Desktop:

       

    Preferences/com.apple.desktop.plist

       

    Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.