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My iPhone 4s won't shut off, it just restarts itself after a second

When I try to shut my phone off I slide the "slide to power off" thing it's circle pops up like its shutting off and then after a second the apple icon pops up and the phone turns back on. Help meeee!

iPhone 4S, iOS 5.1.1

Posted on Sep 9, 2012 10:33 PM

Reply
91 replies

Jun 23, 2017 7:27 AM in response to ariellechristina13

Thanks to everyone for the information and suggestions in the thread. I had the same problem after my son replaced my iPhone 5S with his iPhone 4S. Cleaning the dock connector was worth it on the off-chance that it would fix the problem: I used a toothbrush and electronic solvent cleaner, but there was no improvement. Bought a replacement dock connector online (heeding warnings to avoid salvaged dock connectors that might have water damage), and that has cured the problem. Almost feels like an upgrade!

Sep 9, 2012 10:49 PM in response to ariellechristina13

If all else fails,


We ae going to Force Restore your iPhone,


Hold the Home button and the On/Off button.


Keep holding, ignore the red slider and the Apple logo, just keep holding until you see the Connect to iTunes logo,


Then connect to computer/Mac and restore from backup,


Or you could just keeping holding the Home button and the Off/On button until the iPhone turns off.


Hope it worked!



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Sep 9, 2012 10:50 PM in response to brad805

Good solution!


Ill might try that soon!



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Oct 10, 2012 7:37 AM in response to ariellechristina13

OK, just adding to a preexisting thread here. We have SAME problem. It is my wife's 4s, shuts down, turns right back on (unless plugged in) Ios6 installed... Pretty sure its hardware...


Also, when left in "sleep" (screen off) it will randomly turn on, and flash an error saying "wifi is required for downloading of apps" Odd, because, nothing is downloading...and we had just fine wifi connection That's Not the exact text, but thats the gist of it. It Eats battery...


Ive already opened a "call later" case, but thought id snoop around and see if theres anything else to try. Before calling in for support (which i prefer not to IE: loathe) πŸ™‚


I have tried:


-hard shutdown.

-let battery drain

-clean charge port

-restart when plugged in

-COMPLETE wipe and restore from cloud. ( we do not plug them into computers)


fairly certain this has to do with that charge port....is there a certain area in there i could check for a short/bent pins? I work on electronics, so not afraid to have a go.....


Anything else? or is it new phone time? 😟


-Eric

My iPhone 4s won't shut off, it just restarts itself after a second

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