mprasetya

Q: my iphone 4 suddenly turns black and unresponsive. I tried to reset but nothing happened. Help please

my iphone 4 suddenly turns black and unresponsive. I tried to reset but nothing happened. Help please

iPhone 4, iOS 4.3.3

Posted on Sep 9, 2012 11:08 PM

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Q: my iphone 4 suddenly turns black and unresponsive. I tried to reset but nothing happened. Help please

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  • by sv714,

    sv714 sv714 Feb 27, 2013 1:00 PM in response to AnaMusic
    Level 1 (0 points)
    Feb 27, 2013 1:00 PM in response to AnaMusic

    I held them for 2 minutes then let go then repeated it a few times and then it wrked. thank you so much

  • by kiki_23,

    kiki_23 kiki_23 Mar 6, 2013 11:17 PM in response to mprasetya
    Level 1 (0 points)
    Mar 6, 2013 11:17 PM in response to mprasetya

    Same problem is happening with me also stuck on the apple logo! Grr I always have issues with Apple

  • by Nunodual,

    Nunodual Nunodual May 22, 2013 5:39 AM in response to mprasetya
    Level 1 (0 points)
    May 22, 2013 5:39 AM in response to mprasetya

    I had the same problem but I've reset it, by pressing sleep/lock button and home button at the same time during some time until I got the apple logo on the screen.

    It didn't start working immediately but after a minute it came back to life.

    Does anyone knows if Apple replaces the iPhone 4S with this problem?

  • by suxan.persia,

    suxan.persia suxan.persia Dec 1, 2013 9:22 PM in response to mprasetya
    Level 1 (0 points)
    Dec 1, 2013 9:22 PM in response to mprasetya

    My I phone 4s has stopped working, as only the cam was working in start but now its fully hanked. Home button is also not working. What should I do?

  • by lauren1007,

    lauren1007 lauren1007 Dec 5, 2013 7:41 AM in response to AnaMusic
    Level 1 (0 points)
    Dec 5, 2013 7:41 AM in response to AnaMusic

    I have the same problem, but my lock button also stopped working last week so I can't reset the phone what would you suggest I do?

  • by dlpvideo,

    dlpvideo dlpvideo Dec 7, 2013 12:01 PM in response to mprasetya
    Level 1 (0 points)
    Dec 7, 2013 12:01 PM in response to mprasetya

    This may not help everyone, but I haven't seen anyone mention it.  My 4S died; I brought it home to charge overnight - nothing.  Tried all the tricks/tips, still nothing.  Carefully cleaned all the pocket lint out of the connector with a toothpick, connected it for 30  minutes (to see if it would come back on its own), then did the hard reboot (Power/Home buttons together).  That worked.  So if your connection doesnt seem tight, make sure its not full of lint!  Hope this helps.

  • by Jess7319,

    Jess7319 Jess7319 Dec 19, 2013 10:05 PM in response to mprasetya
    Level 1 (0 points)
    Dec 19, 2013 10:05 PM in response to mprasetya

    None of these tips have worked, held the sleep and home for 10 mins, nada. Held the sleep and vol + buttons, nada. Hope the wait and charge option works.........

  • by Eccbec20,

    Eccbec20 Eccbec20 Dec 24, 2013 6:38 PM in response to mprasetya
    Level 1 (0 points)
    Dec 24, 2013 6:38 PM in response to mprasetya

    Mine is showing the apple logo after reset, but logo fades out to black and will not reset again

  • by Azum91,

    Azum91 Azum91 Jan 25, 2014 12:01 PM in response to mprasetya
    Level 1 (0 points)
    Jan 25, 2014 12:01 PM in response to mprasetya

    The same Problem has happen with me , My Iphone 4S get to black screen but does keep responding to touch and sounds are hearable. I tried restoring it and display came back but this problem has became more frequent now every other day the screen goes black and then I have to restore it back. In Black screen mode I can't even backup my data. however the problem was seem to be resolved when today I was sitting in the sun light and got a call the screen was black but I guessed the slider and answered the call. After when the call was ended I noticed that in sun light I was able to see a very little display of my phone that almost seemed black but actually was not since I was using ios 7 I pulled out the setting panel and reduced its brightness and then hard reset by iphone and display was back. Guys its not the problem of software and there is no bug in ios its hardware problem most probably of some IC and its replaceable. but if you keep it using in low brightness lets say below 80% it wont bother you. Some Application have builtin brighter effect can cause the same issue even if the brighness in setting is low. You can get it repaired but its better to claims warrenty if exist.

  • by gerard118,

    gerard118 gerard118 Feb 18, 2014 2:42 PM in response to AnaMusic
    Level 1 (0 points)
    Feb 18, 2014 2:42 PM in response to AnaMusic

    Thanks AnaMusic it worked for me

  • by AnaMusic,

    AnaMusic AnaMusic Feb 18, 2014 4:06 PM in response to gerard118
    Level 9 (57,213 points)
    Feb 18, 2014 4:06 PM in response to gerard118

    Glad to help Enjoy

  • by Beyond Me,

    Beyond Me Beyond Me Mar 19, 2014 2:17 AM in response to AnaMusic
    Level 1 (0 points)
    Mar 19, 2014 2:17 AM in response to AnaMusic

    AnaMusic, Thank you. You are a life saver. I turned my 4s off when I got on a plane to go and visit my in-laws and then it wouldn't turn back on. Just holding down the buttons for 15 secs and it sprang back to life. It sounds pathetic but I don't think I could have coped without my phone during this visit !!

  • by Patelcb21,

    Patelcb21 Patelcb21 May 22, 2014 1:25 AM in response to mprasetya
    Level 1 (0 points)
    May 22, 2014 1:25 AM in response to mprasetya

    ur suggestion doest works as my phone doesnt get flash or cannot upadate, it stop in between while updating  .... its shutdown its self while updating or flash .....phone doest start till battery gets over... after 6 to 8 hours phone starts n again in few second the phone shutdown.... i check the battery but battery is working ... other all parts are service .. then also not its having same problem .. give soln ....

  • by karuna rupani,

    karuna rupani karuna rupani Jun 2, 2014 9:54 AM in response to mprasetya
    Level 1 (0 points)
    Jun 2, 2014 9:54 AM in response to mprasetya

    I have a problem on my iphone 5 - similar to the ones being spoken about. From what i am reading, I have no choice but to restore my phone, and i haven't done a back up. this is my work phone and quite frankly it is going to be seriously inconvienant if i were to lose my contacts. is there anyway i can cancel this software update? currently my phone is showing me the screen with the icon asking me to connect to itunes. i have just downloaded itunes on my laptop and it is telling me that iphone is in recovery mode and i have to restore it

     

    I REALLY DONT WANT THE SOFTWARE UPDATE!!! PLEASE HELP ME!! I DO NOT WANT TO RESTORE MY PHONE!!!!

  • by Drazil1765,

    Drazil1765 Drazil1765 Sep 7, 2015 5:47 PM in response to AnaMusic
    Level 1 (0 points)
    Sep 7, 2015 5:47 PM in response to AnaMusic

    Thanks - took rt around 20 secs. - daughter can breathe again! Lol

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