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Boby51 Level 1 Level 1

Have been having problems with MBP with Retina display. Occasionally when using Safari get blocks of missing data when scrolling forwards and backwards. If Safari is quit then ok for a while...

Also when in launchpad if clicking on folder link 'other' repeatedly then blocks of pixies appear at top of screen. If Automatic graphics switching is off in energy prefs then launchpad appears to be ok...


Dose anybody have same problem/s?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.1)
Reply by PaDoX on Sep 10, 2012 12:34 AM Helpful

Yes, i have same problem. I think it's a software problem, but apple has no official statement.

All replies

  • PaDoX Level 1 Level 1

    Yes, i have same problem. I think it's a software problem, but apple has no official statement.

  • David Leynov Level 1 Level 1

    Yeah, same thing going on.

  • PaDoX Level 1 Level 1

    I have to write an mail to Tim Cook I don't know if i should wait or replace it. Is there anyone who does not have a problem with Retina MacBook?

  • Boby51 Level 1 Level 1

    Yesterday went apple store and found problem on all Retina machines......Guess we have to wait for software update to fix it?

  • PaDoX Level 1 Level 1

    The only way to find out if this is software fault, is to install another operating system and test it. Not virtualized. I tried to virtualize Windows, and it has also a little graphical flaws when Retina support is turned on.


    BTW: -seed-ahead-of-media-event/

  • Boby51 Level 1 Level 1

    As you are probably aware; the Retina displays come from Samsung. I would not say it is software or hardware as one can never tell as their is nearly always a driver involved and therfore impossible to tell what is causing the problem. Even using windows on these machines it looks like drivers are supplied by Apple/Samsung. I must confess that my first impression of problem is it looks like hardware timing fault. Hopefully the problem can be circumvented by driver changes.

  • PaDoX Level 1 Level 1

    Retina displays are OK. Real problem is with graphic cards Intel HD 4000/Nvidia GT650M. Otherwise retina displays doesn't come only from Samsung but also from LG. If all Retina MacBooks have this problem as you say, it is likely that the problem is with the graphic driver. Or all Retina MacBooks have hardware problem? I hope not. Disable automatic switching graphics this problem fixes, but not 100%. Artifacts at top of the screen will be reduced, but when you look better, there are still small artifacts when you open a folder (most visible when in the folder is approximately 5-6 icons). But what is interesting is that in Safari for example also arise artifacts, but not always. And when they occur, just off and on Safari and the problem is solved. But not forever.
    I'm worried that it will not be resolved with software update. And time goes.

  • Boby51 Level 1 Level 1

    Yes I agree with what you say. Don't know where I got Samsung from. Maybe it's because Apple are always suing them!

  • PaDoX Level 1 Level 1

    I was in the store too. It has the same issue. We just have to wait. I think that absolutely all Retina MacBooks have this problem, but no one noticed.

  • Apples_8212 Level 1 Level 1

    I just hopped over to this discussion from the one about display burn-in, or more correctly image retention/persistence:


    These rMBPs really aren't living up to their expectations in many ways it appears.


    For the record, I have a Samsung screen now (2nd order) - 1st had LG screen and awful image retention. You can find out your screen manufacturer using this command in terminal:


    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6


    On the line after 'Color LCD' you get an output which starts with either LP... = LG screen (and probably image retention!) or LSN... = Samsung


    Would be interested to see if the problem in this thread happens with both screen manufacturers? I have the problem on this current Samsung, but never tested / noticed anything with the LG since it went back pretty quick.


    Getting mildly peeved with Apple to be honest. I'm not even 100% happy with the Samsung I've got now - yes no image persistence, but the machine came with a slight mark near the trackpad, the keys don't feel as good as the previous one I had, plus this weird graphics problem in safari.


    GRRRR... this is not why I switched from pc to Apple and paid over £2000 in the UK!

  • PaDoX Level 1 Level 1

    I have retina display from LG. It has no problem with display. This graphic glitches must be with graphic drivers or somethink like that. But Safari has problem too (Google Chrome works seamlessly).

    Retina MacBook Pro 15" | i7 2.6Ghz | 16GB RAM | 512GB SSD - 3100€

  • Boby51 Level 1 Level 1

    10.8.2 did not fix problem!

  • sidonsoft Level 2 Level 2

    MacBook Pro Retina 15" i7 2.3Ghz 8GB Ram 256GB SSD


    I also have this issue

  • PaDoX Level 1 Level 1

    All Retina MacBooks have this problem (13" rMBP too). It's definitely a problem with graphic drivers. I tried to install windows to bootcamp with nvidia drivers and macbook doesn't have a problem with graphic. It's much more agile and web browsing is smoother. It needed graphics drivers update.

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