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Question: No Service - Restricted Network

Hi,


Till Saturday Sep 08, 2012, Network was working fine on my iphone 4 ( it's provider unlocked phone). I did some application update on saturday evening and I noticed that since sunday morning, My iphone is showing "no service".


When I tried to manually connect to career, it is showing me the error message " Restricted network - Your selected cellular network is restricted. You can choose different network in setting"


I tried various option like airplane mode on and off but no luck, still showing above no service message. I even tried network setting reset, reset all content and reset all but none worked.


Then, I restored my iphone to factory setting using itune. Still no luck.

My iphone got activated and I do see message that my phone is unlocked.


In setting -phone -sim application - I do see the name of my career "airtel" and all applications provided by the service provider too.


I don't know what went wrong and causing this no service issue. The same sim card is working in my other GSM nokia phone.


I went to airtel customer service center, they told me that it is problem with Apple iphone and few more people has reported the same issue today. All has been advised to go to apple customer center by career provider.


Could you please advise.


Appreciate your help.


for your ref. iphone is upto date with version 5.1.1(9B208).



Thanks

Anil

iPhone 4, iOS 5.1.1

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Question marked as Solved
Answer:
Answer:

Issue Resolved.


I identified that the issue with carier provider 3G services. This is what I followed to resolve the issue

1. Disabled 3G (settings - general -network)

2. disabled cellular data (settings - general -network)

4. Switched ON airplane mode (setting)

5. Switched OFF iphone (power off)

6. after 1 min restarted the iPhone

7. switched OFF airplane mode


WOW!,🙂 that it it detected the carier signal.


Now, I enbaled the cellular data - This means that I can run my device on Edge service. Can not use 3G.


If I trying to enable the 3G then again looses the signal and showing no service.


Thanks

Anil

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Question marked as Solved

Sep 10, 2012 10:42 PM in response to anil2020 In response to anil2020

Issue Resolved.


I identified that the issue with carier provider 3G services. This is what I followed to resolve the issue

1. Disabled 3G (settings - general -network)

2. disabled cellular data (settings - general -network)

4. Switched ON airplane mode (setting)

5. Switched OFF iphone (power off)

6. after 1 min restarted the iPhone

7. switched OFF airplane mode


WOW!,🙂 that it it detected the carier signal.


Now, I enbaled the cellular data - This means that I can run my device on Edge service. Can not use 3G.


If I trying to enable the 3G then again looses the signal and showing no service.


Thanks

Anil

Sep 10, 2012 10:42 PM

Reply Helpful

Sep 12, 2015 11:53 AM in response to anil2020 In response to anil2020

i have attempted to resolve it on my iphone but tbh im unsure where to find the cellular data to disable it .

i have disabled 3g, but i dont kno where to find cellular data can someone please help becos i really am getting fed up of trying to sort my iphone out and ive only had it for a few hours now.

Sep 12, 2015 11:53 AM

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Jan 6, 2017 11:20 AM in response to Phil_retarded In response to Phil_retarded

Despite all may be that your telephone service provider shut down the account, (

like my:), if not supplemented prepaid longer than 3 months, depending on the service to service. It means that in this case you need to call your telephone service to get you re-activate, which is charged.

Jan 6, 2017 11:20 AM

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Question: No Service - Restricted Network