TS1425: iPod's click wheel is unresponsive after waking from sleep

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lynmer3
Level 1 (0 points)

Q: My iPod sse from it.  It is stuck on 'Connected.  Eject before disconnecting."

My iPod seems to have crashed.  I can't get any response from it.  It is stuck on 'Connected.  Eject before disconnecting."

iPod classic, Windows 7

Posted on Sep 10, 2012 7:46 AM

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lynmer3

Q: My iPod sse from it.  It is stuck on 'Connected.  Eject before disconnecting."

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  • by planb77,

    planb77 planb77 Sep 10, 2012 8:00 AM in response to lynmer3
    Level 7 (32,341 points)
    Sep 10, 2012 8:00 AM in response to lynmer3

    Have you tried resetting your device?

    How to reset iPod

     

    B-rock

  • by weblizard,

    weblizard weblizard Sep 13, 2012 6:10 AM in response to planb77
    Level 1 (10 points)
    Sep 13, 2012 6:10 AM in response to planb77

        I have the same problem- the menu-center button reset doesn't work.

    The screen shows the lock,even though I have switched the hold button on and off. It isn't acknowledged when plugged into the desktop computer. At this point all I can think to do is wait until the battery totally discharges, then start it up again. That should only take a day or two, since I can't play it...

     

    Open to suggestions!

  • by planb77,

    planb77 planb77 Sep 13, 2012 6:15 AM in response to weblizard
    Level 7 (32,341 points)
    Sep 13, 2012 6:15 AM in response to weblizard

    At this point all I can think to do is wait until the battery totally discharges, then start it up again. That should only take a day or two, since I can't play it...

     

    That is correct.  Or if the iPod appears in iTunes, try restoring it to factory settings.  If the problem still persists you can be sure that it's hardware related. Most likely the hold switch needs service/replacement.

     

    B-rock