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HT1363: Putting iPod into Disk Mode

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HT1363 How do you troubleshoot a white screen on ipod 4th gen?

254 Views 1 Reply Latest reply: Sep 10, 2012 1:33 PM by planb77 RSS
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Sep 10, 2012 11:29 AM

My ipod 4th gen has a white screen. None of the troubleshooting steps will correct it. Anyone have any recommendations what to do next?

iPod nano (4th generation), Windows XP
  • planb77 Level 7 Level 7 (32,255 points)

    A restore of the device in iTunes usually rules out any possibility of a software glitch as it reloads the iPod with a fresh version of the iPod's software.  One last thing you can try doing is letting the iPod's battery fully drain. Then charge it back up and restore in iTunes once more.

     

    Otherwise, it's likely a hardware issue with the iPod's LCD display or its connection to the iPod's logic board.  You'll need to pay to have your iPod serviced/replaced either by Apple or a third party repair service.

     

    Here is Apple's pricing: http://www.apple.com/support/ipod/service/prices/

     

    B-rock

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