milew66 wrote:
Thanks, unfortunately I do not have applecare, although still have time on my warranty. It ***** that no one can answer a simple question for me over the phone. I pay 1800$ for a computer that is supposed to be top of the line, 6 months later it is talking in its sleep, and they want 19$ to answer a question over the phone. I really do not want to lug my 27 inch computer an hour away if this can be resolved another way.
Are there ANY doagnostic/hardware tests/software that I can buy or whatever to run and let me know if the HDD has errors? I have windows installed as well via bootcamp. If I run a hard drive scanner on that side, will it only scan that partition?
OS X has exactly what you need built into it, OS X is a much more efficient system than MS Windows.There is a utility called Disk Utility built into the system, to repair the HD and check for it's overall health boot in the Recover Partion, to do this when you hear the startup tone hold down the OPTION Key and choose the Recovery Partion, then choose Disk Utility and you can run Repair Disk. If it has errors (which I'm almost certain yours does not) they will be reported. I would also recommend you run Repair Disk Permissions and also read:
http://support.apple.com/kb/TS1448
BTW as long as your machine is less than 1 year old you can still buy AppleCARE, if you still can then I'd strongly recommend you do so. If for no other reason it will provide you 3 years of peace of mind and you can call AppleCare support if you have anyquestions. If your machine is covered by AppleCARE and requires a part replacement 3x Apple will replace your machine. In addition if you live within 50 miles of an AASP you can request on-site service.