Viber code! :(

Contact Viber customer or technical support.

This is a Viber problem. No one here can help with a Viber problem.

Hi,

This is a member of the Viber R&D Team!

@Allan Sampson- Please try to uninstall, Wait 24 hours and reinstall back to your device.

Thanks in advance,

Viber Team

theViberTeam wrote:

Hi,

This is a member of the Viber R&D Team!

@Allan Sampson- Please try to uninstall, Wait 24 hours and reinstall back to your device.

Thanks in advance,

Viber Team

a) Allan Sampson is NOT the one having the problem?

b) Why don't you just refer customers to your own support organization instead of leeching bandwidth here?

@KiltedTim -

Our official support site has nothing to do with our presence in many blogs and forums across the world. Our work in both fiels is parallel, and we don't see it contradicting.

Our presence here is not meant to "leech bandwidth". We have set to ourselves as a goal to reach out to as many user as possible across the Web and offer direct support. Some users, for example, prefer staying in their usual, familiar platforms to ask questions, and we send our representatives to reply and assist them.

And to your question - after quick discussions with the users, we refer them to the correct location in our official HelpDesk, so our help can be more focused and personal.

@chrisfernandes90 -

I apologize for our confusion.

This problem can actually sometimes be caused within the mobile operater itself, that blocks our SMS and automatic calls. As we suggested above, please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn't help, contact our support team at http://helpme.viber.com and give them the details of the problem.

We're thrilled to hear the code arrived to you eventually!

Enjoy Viber, and don't hesitate to contact us again for further support or questions 🙂

I think it's great to have a vendor show up here and offer support to a customer! BRAVO! (even if i have no idea what you sell! 🙂

excuse me i live in uae and cannot receive viper code also and i need to help about that

need reply urgently.

thanks & Regards

haytham fahmy

<Personal Information Edited By Host>

@1macprincess! -

It's our pleasure to be here. Thank you for the kind compliments 🙂

@speedyranger -

The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help 😟

Try contacting the authorities and ask for the reason for this block.

Hello Viber Team,

I just traveled and moved to the United States from Syria, and after restoring my iPhone 4, my Viber account is asking me for a new code, and the code is being sent to my Syria number which is not roamed here in the US. Is there a way of getting the code here or thru email? I would so appreciate it if we can find a way of doing it, cause it is very important to have the Viber working to keep in touch with friends and family.

thanks for cooeprating and we'll be waiting for your reply.

regards'

Rena

Hi Rena,

The authorities in Syria have apparently decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help 😟

Unfortunately, the code delivery mechanism is completely automated, and there is no way for us to send the code per request by email, etc.

We recommend that you try contacting the authorities and ask for the reason for this block.

I am overseas with my phone and SMS services suspended but would like to get a viber code. Can I get it to my email address?

@nipd -

Viber's registration mechanism is completely automated, so unfortunately there is no way to register via email.

In order to register, you'll need to find a phone that can receive either our SMS, or our automatic call.