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Hello, I have Iphone 4S. I can't sync my iphone with outlook without losing my latest added contacts info. Please help!

Hello, I have Iphone 4S. I can't sync my iphone with outlook without losing my latest added contacts info. Please help!

iPhone 4S

Posted on Sep 11, 2012 1:07 AM

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2 replies

Sep 11, 2012 3:12 AM in response to Angelika74

This should only happen, when you first connect the 2 sets of contacts with each other and accidentally dont "merge". Or you select to overwrite in the advanced settings of the info sync tab in iTunes.



If it happens otherwise you have a sync issue. Try this:

1. Reset the iPhone by pressing and holding the sleep/wake and home buttons and releasing them, when the Apple logo appears on the display. Now test again.

2. If the issue persists: test the sync with a newly created admin user on your computer.

If it works fine there you most likely have a defective Outlook pst file and you should continue troubleshooting there.

If it also does not work there you should check you programms: reinstall iTunes ( http://support.apple.com/kb/HT1925 for XP, and http://support.apple.com/kb/HT1923 for Vista and 7)

look for security software that might disturb ( http://support.apple.com/kb/TS3125 ) and look for incompatibl

( http://support.apple.com/kb/HT1275 for XP and http://support.apple.com/kb/HT2292 for Vista and 7)




Also ensure you are compatible:

Compatible PIM Software for Syncing

Microsoft Outlook 2003 - 2007 - 2010

Hello, I have Iphone 4S. I can't sync my iphone with outlook without losing my latest added contacts info. Please help!

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