I have numerous exclamation mark's on my music files, the problem is i have the music files with the exclamation mark's in several different locations on my computer, many of them on a external drive. Is there a third party application that i could help iTunes locate the music files on my computer so i can remove the several hundred exclamation marks? Thanks!
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
You may need to repeat the search using each of the different locations where you have stored things.
tt2
Yes, i know where all the files are and i know what happened which i didn't mention. The drive many of the original files were on was removed from my machine, and replaced on a new external drive, as a result i have 100's of exclamation points. Do you really think FindTracks will help? I have no problem paying for a third party application if this will be easier thanks!
FindTracks is not working, please help with another solution, thanks!
I am told this software works does anyone know for sure? http://www.copytrans.net/itunes-missing-songs-fix.php
I don't have any experice with the copytrans software.
What happens when you try to use FindTracks? You'll have to correct the path it comes up with...
Did you use Get Info on a single file and then compare the true location? If you give me both paths I should be able to give you detailed instuctions about what to do...
tt2
I get an error message, do i have to put in the path where the music files are or where the iTunes media file is?
Here is the error message
Script: C:\Documents and Settings\xxxxxx\My Documents\Installation Folder\FindTracks.vbs
Line: 552
Char: 5
Error: Object dosen't support this property or method: 'AlbumArtist"
Code: 800A01B6
Source: Microsoft VBScript runtime error
Have you selected some tracks or is the script trying to process the whole library? All music tracks ought to support the property, though some may have null values. I'm just testing a couple of things at this end to see if I can recreate the error then I'll upload a new version.
tt2
I have tried both methods, when i do them individually it works, when i try the whole library it fails. Thanks for all your help!
I've uploaded a new version that should reveal the name of the object that makes it trip up. I'd be interested to know what kind of file it is so I can make the script ignore or handle them without error in future.
tt2
I ran it twice, first time it completed here are the results:
498 Processed
205 Did not need updating
102 Were updated
20 Were skipped
I then changed the path to where additional files are located and i tried to run it, and got another error message
Script: C:\Documents and Settings\xxxxxx\My Documents\Installation Folder\FindTracks.vbs
Line: 269
Char: 5
Error: Call was rejected by callee.
Code: 80010001
Source: (Null)
"Call was rejected by callee" suggests iTunes had a dialog box open and was "busy" when the script tried to do something.
tt2
Bottom line i can't get it done, thanks anyways
How many broken tracks to go?
tt2
about 50 or so
So is it not finding them or still bailing out on an error?
tt2
Fixing the numerous iTunes Exclamation Point's
