9 Replies Latest reply: Sep 11, 2012 3:42 PM by smcclint69
smcclint69 Level 1 Level 1 (0 points)

My iPhone is stolen - would appreciate suggestion.


iPhone 4
  • wjosten Level 10 Level 10 (93,690 points)

    Report to police, your carrier & Insurance company. Change all of your passwords, especially email & Apple ID. Unless Find My Phone was turned on/activated BEFORE your phone was stolen, there is no way to track it.

     

    Apple does not flag or track lost/stolen Apple products, nor will any carrier track lost/stolen phones without a court order. However, some carriers blacklist lost/stolen phones...so report to your carrier.

  • PoorCollegeStudent Level 1 Level 1 (0 points)

    If you have the Find my iPhone app, you can get onto any computer, go to iCloud.com, enter your apple ID and password and it should tell you the location of the phone.  You need to file a police report and then let them know you have the location of the phone so they can retrieve it. If you don't file a police report, the police won't do anything. If you don't want to contact the police you can go to the location and simply ask for your phone back, but I doubt the person who took it would give it back, and without a police report, the police cannot get the phone. 

     

    If it was just someone randomly taking it, the Find my iPhone app is usually successful in finding the phone. But if it's someone who always steals phones, they're most likely going to know to either turn off the phone or disable iCloud on the phone, in that case there's pretty much nothing you can do. Same thing can be said if you never installed and set up Find my iPhone on your phone.

     

    Some insurance for phones cover stolen phones, or you have to pay a deductible, so you can call your service provider and see if you have that coverage.

     

    Sorry about your phone, its an awful feeling :/ Best bet would be to file a police report right away, you may get lucky and they find it. If not, the new one is coming out this month so it's an excuse to buy a new phone

  • smcclint69 Level 1 Level 1 (0 points)

    Many Thnks for your reply. My iphone randomly got stolen and apparently no hope but one thing I'm concern about is the data/info I have on the device. And if I could retrive them from iCloud with the new iphone? Any info in this regard would be appreciated.

  • wjosten Level 10 Level 10 (93,690 points)

    If backed up to or synced with iCloud, yes.

  • smcclint69 Level 1 Level 1 (0 points)

    Did tried the iCloud and found some info stored - but didn't see my "Notes". Would you by any chance know if the Notes will be retrived or not?

    Thanks in advance.

  • PoorCollegeStudent Level 1 Level 1 (0 points)

    Well did you have the Find my iPhone app? If you did you can wipe all the data from the phone from iCloud.com.  If you have recently backed up your iphone on your computer and/or iCloud, you can definitely sync a new phone with all the data from the last backup you did. You would just have to plug your new phone in and just click sync. It's pretty simple.

     

    If you had a passcode on your phone, the data on your phone should be safe because the person will have to reset the device to be able to use it which in turn will erase all previous data. If not, then you should think about changing your passwords to all your email accounts and bank accounts and whatever you used on your phone.

     

    If you have a pretty recent backup on either your iTunes or iCloud then you're pretty much good to go if you get a new device. If you never backed it up then unfortunately you would have to start from scratch.

  • PoorCollegeStudent Level 1 Level 1 (0 points)

    If you didn't have your notes checked for iCloud, then they won't be recovered. You can't see all of your info that was backed up to iCloud on iCloud.com just the basic things. Most likely it is all backed up, and once you get your new phone you'll be able to see your notes

  • wjosten Level 10 Level 10 (93,690 points)

    Notes are not stored at iCloud.com, except as part of your backup. If you were syncing your notes with iCloud, they should be on your computer.

  • smcclint69 Level 1 Level 1 (0 points)

    I've actually backed up regularly. Hope the "5" will be out soon - guess I'm addicted to iphone. Thanks again for ya'll time - you guys are awesome!