Can't turn my iphone off

It appears the power button on my iphone 4 is stuck. It will not turn off.

iPhone 4, iOS 5.1.1

Posted on Sep 11, 2012 5:28 PM

Reply
4 replies

Sep 11, 2012 5:47 PM in response to powersja

If you have Warranty or AppleCare, make Genius reservation and take to Apple for resolution. If no coverage, until you take it for iPhone replacement at Apple or get it repaired, use Virtual Power Button with Assistive Touch. Tap Settings App > General > Accessibility > Assitive Touch > turn it ON > tap the new white button on screen bottom > tap Device > tap Lock icon. To turn iPhone back ON, connect to Power, either Charger or USB of computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't turn my iphone off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.