chovis0720

Q: Cant download Mountain Lion, I get an error every time

I have a 2012 mac book pro 13 inch model and I cant get mountain lion to download, It keeps coming up with an error. What am i not doing right, its a brand new computer and I shouldnt be having this trouble. the operating system is 10.7.4 currently.

MacBook Pro, Mac OS X (10.7.4), Brand new computer

Posted on Sep 11, 2012 9:43 PM

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Q: Cant download Mountain Lion, I get an error every time

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 11, 2012 10:15 PM in response to chovis0720
    Level 10 (122,225 points)
    Apple Music
    Sep 11, 2012 10:15 PM in response to chovis0720

    Helps to tell us what the error said...

     

     

    Try here >  Mac App Store: "An unknown error occurred (100)" when purchasing

     

    Might need to temporarily disable anti virus software.

     

    FYI, third party download managers may cause issues when downloading apps including Mountain Lion.

     

    Apps such as Net Nanny, Hands Off, and LIttle Snitch can prevent apps from downloading.

     

    Make sure you are using the same Apple ID associated with your Mac.

     

    Make sure you have the correct App Store country selected. Check the round flag icon bottom right corner of the App Store.