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I CANNOT ACTIVATE MY PHONE AFTER I RESTORED IT

i was restoring my phone because my speaker wasn't working and now i can't activate it! the restore is complete, i updated the software on my iPhone and iTunes and it won't let me activate it! I NEED HELP AND I CANT CALL ANYONE!

iPhone 4S, iOS 5.1.1, RESTORE PROBLEMS

Posted on Sep 12, 2012 11:39 AM

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16 replies

Sep 12, 2012 12:11 PM in response to KiltedTim

When I try from the phone it says "your iPhone could not be activated because the activation server is temporarily unavailable..." when I try activating through iTunes it says "your request couldn't be processed... We're sorry, but there was an error processing your request. Please try again later." It was never hacked or jailbroken to my knowledge. I backed everything up to iTunes before I restored as well. I've tried scheduling service calls but obviously they can't call me if my phone isn't activated!

Sep 18, 2012 6:34 PM in response to Marchese1

i was unable to resolve the issue. i took it to the att store and all they were able to do was the same thing i was doing. they told me to call apple. so i did and went through the same process of restoring again. still unable to activate it. apple told me it must be a server issue related to the new iphone 5. i even tried to restore and activate an old iphone 3 with no luck. all i can do is wait it out or get a new phone it seems

Oct 6, 2012 5:36 PM in response to lanepie

does anybody have a solution to this? I have the same problem. I updated to IOS through itunes and am getting the same messages when I try to activate through either wifi or itunes. I have restored numerous times through itumes on both my mac and pc and same results. The only similarity is ios6. I'd like to restore to ios 5, but that doesn't seem possible. I definately bought mine iphone 4 online through the apple store. There are some rumours that this is a problem with the 8Gb iphone 4...it doesn't have enough memory to run ios6.

Oct 6, 2012 8:14 PM in response to john754

My phone got fixed, I have no idea how. After calling apple support a couple times, they are very helpful and walk you through every step. I went to download the IOS 6 and it took forever and my phone still didnt activate. Apple support told me to wait until the morning and try again. It didnt work in the morning, but when I got home from work I tried it and by some miracle it worked! Not sure what happened. But call apple support and they will walk you through many steps and if none of them work they will set up an appointment for the apple store so you can trade in the faulty phone for a new one. Hope I could help, I was freaking out too. But seriously call apple support.

Oct 7, 2012 7:18 PM in response to john754

As a follow up to my above post. I called apple support. They were very helpful but were not able to solve the problem after we did several DFU (?) restores. They then made an appointment for me to see the Genius's at an apple store the next day. The genius there was very nice but he was also unable to solve the problem after also doing an DFU (?) restore. He then directed me down the street to the verizon store saying it must be a verizon problem. But alas, the Verizon people were unable to do anything after trying a number of things. They said since the message was to called Apple/Support it was an Apple problem and directed me back to the Apple store.


So, I went back to the Apple store and since my 8Gb Iphone 4 was still under warranty they gave me a new one that was still loaded with IOS 5.1.1. I am not going to update this one to IOS6.

I CANNOT ACTIVATE MY PHONE AFTER I RESTORED IT

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