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  • John Caradimas Level 1 Level 1
    expertise.serversenterprise
    Servers Enterprise

    Just a thought, since I am having this issue too.

     

    My Mac Mini server (which is running Lion server) downloaded and installed iTunes 10.7 just fine. When I went back to my iMac and tried to update my software, I got the above error. My iMac was using my Mac Mini as a software update server. I switch it to use Apple's servers and the error message went away. However, the App Store can't find the new iTunes and updaate my iMac. It says "No updates available".

     

    If I try to point the software update server to be my Mini again, I can't do it.

     

    Sorry, but I do not have more time to investigate right now, that's all I can offer.

  • csteelooper Level 1 Level 1

    At least your research helps in (re-)establishing that indeed we are dealing with a server overload here, so thanks for that. Let's just hope Apple will indeed fix it soon, or we may be screwed big time come next week (iOS 6, OS X Update 10.8.x for Facebook integration). Anyway, measures in which people are suffering from this issue seem to differ widely, as some report being unable to download iTunes Store content (i.e. Podcasts); others are unable to download updates for iOS Apps, but can purchase new Apps; and most (me included) can do both afforementioned things, but cannot apply updates to Mac (System) Apps.

  • John Caradimas Level 1 Level 1
    expertise.serversenterprise
    Servers Enterprise

    I think there is something strange going on, inside Mountain Lion in relation to the software update servers. My iMac seems to be unable to see my Mac Mini anymore, with Mountain Lion.

  • chrisO8 Level 1 Level 1

    Very strange and quite a hassle.     

  • chrisO8 Level 1 Level 1

    I am in contact with an Apple senior tech support advisor on the phone and email  Sent him screen shots of all the errors and a link to our page here.

  • Georgios L Level 1 Level 1

    probably his answer will be wait until is fixed!!!

  • chrisO8 Level 1 Level 1

    Actually the oppsite in part,  he is very helpful.  While waiting for the issue to die down on its own is the prefered method,  he is looking into this issue with the team

  • Georgios L Level 1 Level 1

    Keep us posted

  • HanWuDe Level 1 Level 1

    I got the same problem but when I called apple tech support, they did some trouble shooting then they told me, they can help to backup my Mac then reinstall my OS X 10.8.1!!  or I can to bring my Mac to Apple store for fixing some inside code.  IIsn't it just DNS error or server problem, is it? why do I need to wipe out my Mac then restore my backup?

  • Pertcev Level 1 Level 1

    The same.

  • chrisO8 Level 1 Level 1

    your system is fine,  its their servers  or something.     I did a clean install a few weeks ago,  mine if fine.    Give it time, and they are working on it.  I will post update later if/when I get one.        No need to hassle up to a apple store or wipe the system

  • Chuck_TX Level 1 Level 1

    It appears it is a DNS issue.  I added the 8.8.8.8 and 8.8.8.4 to the DNS and the issue went away on both my Pro and Air laptops.

  • chrisO8 Level 1 Level 1

    lucky,  that did not work for me.  I can try again but i did 2x already

  • Pertcev Level 1 Level 1

    ThX a lot, man! It's work.

  • Chuck_TX Level 1 Level 1

    Chris,

     

    Try this:

    After adding the DNS entries

    Sign out of App Store

    Shut down

    start up again.

     

    It may be that the DNS servers qued is causing it to not work

     

    Hope this helps.  perplexing for sure.