Previous 1 2 3 4 5 6 Next 76 Replies Latest reply: Nov 6, 2012 7:29 AM by macmauser Go to original post
  • Lucas Santos Level 1 Level 1

    you have to restart your computer to work!

  • chrisO8 Level 1 Level 1

    ok good,   in a sense.  I guess a fresh install of ML wont do anything, so I stopped.          Hopefully tomorrows iphone ordering doesnt wrong

  • chrisO8 Level 1 Level 1

    I did many times Lucas,  I did all suggested steps and all the steps I know  many times.  Look like I gotta wait it out.  As long as I can order my iphone tomorrow morning then good

  • csteelooper Level 1 Level 1

    As Chris08 has unwittingly pointed out, it's a server issue. He posted a little while ago, saying that Software Update was working. Later on, he updated this post, as it seemed to have been a 'false alarm; all errors still presist'. There can be NO MORE EVIDENCE than this, that there is indeed a server issue at Apple. Therefore, I'd like to advise you all to just sit it out and try again tomorrow (or the day after that). There is no point in keeping retrying, because all our retries will simply aggravate the issues server-side (because every request brings server load with it).


    People should just wait -- it's simply the best. Do not mess with any configuration or setting on your computer, as doing so will probably cause more damage than it repairs...

  • chrisO8 Level 1 Level 1

    That looks like the path to go on.        retry tomorrow or so.       Just hope Apples servers for iphone ordering does not go wrong.

  • NoOneKnowMe Level 1 Level 1

    Same problem here

  • EmyH2O Level 1 Level 1

    Anybody any ideas when might they be fixing this annoying coding issue? This is becoming windowy!!!

  • csteelooper Level 1 Level 1

    chrisO8 wrote:


    That looks like the path to go on.        retry tomorrow or so.       Just hope Apples servers for iphone ordering does not go wrong.


    Don't worry about those; they reside on an entirely different part of their network, and have nothing to do with the Software Update/App Store servers. They'll be just fine.

    Besides: The App Store itself is working just fine, as is Apple's main web site. The issue seems to be solely with Software Update, and mostly with Mountain Lion.


    As the Software Update process in Mountain Lion differs from that in earlier versions of OS X, it is carried out by different servers. The outage is solely with those specific systems. Probably they couldn't handle the load. At least it'll teach them to keep increasing server capacities. Clearly the capacity currently doesn't seem to be up to scratch.

  • John Caradimas Level 1 Level 1
    Servers Enterprise

    I am afraid I'll just add to the confusionby saying what I noticed earlier today.


    As I said, my Software Update server is my own Mac Mini server, sitting right next to me on my shelf here. It's running Lion Server and has been working fine for several years. Even after upgrading my iMac to Mountain Lion (10.8.1), I noticed no problem with it checking the Mini for any new software. That is until this morning, when I read about the new iTunes and did a Software Update to install it.That's when the error popped up.


    During this discussion, when I posted my earlier message here, I checked the server and the iTunes 10.7.1 has been downloaded and was ready for clients to install. However my iMac Software Update couldn't see it. Then I run Software Update in my Mac Mini server. Obviously that machine checks Apple's software update servers, and it did find iTunes new version and installed it fine. The difference between the two machines is that the Mini uses the traditional Software Update, while the iMac uses the new App Store update procedure.


    In the past, on the iMac, I've been using a program called "Software Update Enabler", which allows you to enter the URL of the server (instead of going through the Terminal with the default write command). So I run it and sure enough, the settings were pointing to my Mac Mini server for Software Update. So I tried saving my settings again, and for the first time, the program was trying to verify the server but could not. I Forced Quit the program and run it again, this time resetting the software update server, to point to Apple's servers. Run the software update again and the App Store reported that there were no new updates. As I said in the previous paragraph, just seconds ago, the Mac Mini found new software and installed it. The iMac (via the App Store) couldn't find any updates (and yes, I've verified that the iTunes on the iMac was the old version).


    At that point, I decided I had enough and downloaded iTunes from the Apple site, as a direct download.


    However, the Software Update Enabler still can not set back the software update server to point to my Mac Mini server. So I used the Terminal command:


    sudo defaults write /Library/Preferences/ CatalogURL


    I verified it and it is set correctly. However, I am not sure at all if my iMac is currently checking my server or Apple's.


    That issue is VERY strange.

  • chrisO8 Level 1 Level 1

    Ahh good good.


    however,  my itunes podcast downloads keep timing out,  so there seems to be more of an issue than just software update

  • Georgios L Level 1 Level 1

    Guys relax and wait until tomorrow. iOS 6 is only coming next Wed and then only you need to have iTunes 10.7. Let's hope the iOS update will not suffer from the same problem. Adios

  • HanWuDe Level 1 Level 1

    I don't do any change and it's working now, Apple fixed the servers problem.

  • neus32 Level 1 Level 1

    I can confirm that the update problem is history - that's without touching anything on my machine.

  • MrLimoAK Level 1 Level 1

    Are you pointed to a custom SUS server?


    defaults read /Library/Preferences/ CatalogURL


    return something like....  http://host.server:8088/index.sucatalog


    Your server does not support the OS you need to revert back to Apple.....


    sudo defaults delete /Library/Preferences/ CatalogURL


    worked like a charm for me....


    Greg :-)

  • John Caradimas Level 1 Level 1
    Servers Enterprise

    I still can't get the Mountain Lion iMac to see the Mac Mini server Software Update Server.


    That's really ridiculous!