HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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Helpful answers
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Sep 12, 2012 8:45 PM in response to kjs iphoneby sberman,Plug it into iTunes and do a restore. Assuming you've been doing iTunes backups, you'll be given the option to restore from your backup.
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Sep 12, 2012 8:48 PM in response to kjs iphoneby Keiichi_K,Erase all content and settings should prompt for you to setup as new (keeps any current info), restore itunes backup or restore icloud backup. Icloud needs active wifi for hour or so. iTunes only helps if there is a backup there. PC Edit>Preferences>Devices White box will list backups present. Mac itunes>Preferences>Devices White box will list backups present.