I updated iTunes (10.7) and now iPhone Configuration Utility will not run.

I tried to find down why it doesn't start. And I see ipcu.log file on this location: (Windows 7 SP1 Ultimate)

C:\Users\$USER$\AppData\Local\Apple Computer\iPhone Configuration Utility

On this file, it show an error:

Error: Exception from OnStartupInitial: A procedure imported by 'ManagedMobileDevice, Version=3.5.0.289, Culture=neutral, PublicKeyToken=null' could not be loaded.

I tried to:

- Uninstall iTunes 10.7, iPCU 3.5

- Install iTunes 10.6.3, iPCU 3.5 again

- Copy this file ManagedMobileDevice.dll from another PC to my PC:

C:\Program Files (x86)\iPhone Configuration Utility

=> But still unable to open iPCU => It effected my work too much. Because I have to use iPCU almost time 😟

Hope that sometimes can resolve this problem! Thank you in advance.

I have the same issue and i need this fixed ASAP.

Same here as well!

They seem to have all kinds of problems:

- ICU won't start

- Apple Software Update program does not comletely run

- Quicktime does not start correctly and freezes

- When you check for updates in iTunes it says 10.6 is the latest.

I am sure they will come out with a working update soon.

Same thing here. I was using the configuration utility at work this morning on my windows 7 workstation then I installed the 10.7 update. Then I went to open the utility again and it wouldn't. I didn't get an error or anything....wheels just spin and then nothing.

I tried reinstalling, and deleting app data...several combinations of this, restarts, etc.

Looked at the app data found the same Error: Exception from OnStartupInitial: A procedure imported by 'ManagedMobileDevice, Version=3.5.0.289, Culture=neutral, PublicKeyToken=null' could not be loaded.

Need this fixed pronto!!!! "Enterprise Software"...

Ok, was able to fix it. This is also all hinging on you having VSS (when you right click the folder is one of the options previous versions) enabled as well as access to the previous itunes version. Uninstall iphone configuration utility. Uninstall Itunes.

Go to C: Users/Youruser/appdata/ there are three folders. Wherever there is anything apple related, simply restore to a previous version before the 10.7 install. Do this in local and roaming within app data.

Also do it in C:/programdata/ and anywhere in that folder where there is anything apple related (I'm just being thorough).

Also do the same in C:/Users/YourUser/My Music/Itunes and reset the whole folder to a time previous the install (otherwise it won't recognize your library as it is from a later version)

If you want to be extra thorough, go into C:/program files(x86)/commonfiles and C:/programfiles/commonfiles and delete all apple related things here.

After all this is done. Reinstall the previous version of itunes, reinstall the configuration utility, and hopefully, you're good. It worked for me.

remember to have view hidden files enabled.

I'm unable to do this. Because I uninstalled iTunes 10.7, installed 10.6.3, then installed 10.7 many times and I use iTunes many times per day => It remembered my 2 last accessed time to iTunes today, not yesterday 😟

I have the same problem. I run Mountain Lion on my MacBook Pro (Mid 2010) and since I updated to iTunes 10.7 neither my iPhone nor my iPod Touch appears. It also doesn't give me any error message, NOTHING happens... iTunes doesn't even acknowledge that I connected my device

I am so frustrated because I need to sync my photos and well, MY MUSIC and I can't...

PLEASE FIX THIS A.S.A.P!!!

iPhone Configuration Utility also stopped working for me after upgrading to iTunes 10.7 (Windows 7 SP1 64bit).

After you click to load it nothing happens. Same issue as the above posts.

Please Apple fix this ASAP, ICU is much needed tool for my work!!!

I got a workaround in Windows 7 (64 bit) by:

1. uninstall iTune 10.7.

2. reinstall iPhone Configuration Utility.

3. backup "Apple" folder in "C:\Program Files (x86)\Common Files" to "Apple.iPCU".

4. install iTune 10.7.

5. backup "Apple" folder to "Apple.iTunes".

Now the ugly workaround:

When using iPCU:

1. rename "Apple" to "Apple.iTunes".

2. rename "Apple.iPCU" back to "Apple".

When using iTunes:

1. rename "Apple" to "Apple.iPCU".

2. rename "Apple.iTunes" back to "Apple".

Same problem here

😟

Win7 32 bit

Itunes verson

Installed iPCU and would nt run

Rebooted

Now even iTUNES won't open

It sits at "accessing itunes store"

😟

[2012-09-17 11:12:24.4846 iPCU] Debug: Loading Apple Application Support from 'C:\Program Files\Common Files\Apple\Apple Application Support\'

[2012-09-17 11:12:24.4846 iPCU] Debug: Loading Apple Mobile Device Support from 'C:\Program Files\Common Files\Apple\Mobile Device Support\'

[2012-09-17 11:12:25.3615 iPCU] Error: Exception from OnStartupInitial: A procedure imported by 'ManagedMobileDevice, Version=3.5.0.289, Culture=neutral, PublicKeyToken=null' could not be loaded.

I have the same thing. Itunes is not seeing the phone and neither is windows. It is not charging or anything. Help - apple needs to sort this asap

Have uninstalled ALL Apple software.

Reinstalled itunes

Reinstalled iPCU and still does nt open...

Error remains:

[2012-09-17 12:31:06.6457 iPCU] Debug: Loading Apple Application Support from 'C:\Program Files\Common Files\Apple\Apple Application Support\'

[2012-09-17 12:31:06.6457 iPCU] Debug: Loading Apple Mobile Device Support from 'C:\Program Files\Common Files\Apple\Mobile Device Support\'

[2012-09-17 12:31:06.7536 iPCU] Error: Exception from OnStartupInitial: A procedure imported by 'ManagedMobileDevice, Version=3.5.0.289, Culture=neutral, PublicKeyToken=null' could not be loaded.

Same problem in France, iPCU doesn't start after update iTunes 10.7

same error in the iPCU.log file

(sorry for my bad english)

a solution ?

I'm noticing the same problem. Hopefully a fix will show up soon.