HT2711: Mac OS X: Disk Utility incorrectly reports disk errors on startup volume (disk)

Learn about Mac OS X: Disk Utility incorrectly reports disk errors on startup volume (disk)

smnyc

Level 1 (10 points)

Q: the operation couldn't be completed. (OSProductManagerDomain) error 100.

Running Disk Utility from the OSX install CD to try to repair my startup hard drive, I got this message: "The operation couldn't be completed. (OSProductManagerDomain) error 100."

The problem that led me to repiar the hard drive was Time Machine was stuck forever in "Calculating Changes" and could no long make backups.

Any idea what to do next?

Thanks.

iMac (27-inch Late 2009), Mac OS X (10.6.8)

Posted on Sep 13, 2012 1:37 AM

I have this question too

Q: the operation couldn't be completed. (OSProductManagerDomain) error 100.

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by BDAqua,

BDAqua Sep 13, 2012 9:45 AM in response to smnyc
Level 10 (123,663 points)

Sep 13, 2012 9:45 AM in response to smnyc

Sounds like a bad DVD or bad Optical drive, see if you can Verify the DVD with Disk Utility.

https://discussions.apple.com/thread/2132386?start=0&tstart=0
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by smnyc,

smnyc Sep 13, 2012 10:14 AM in response to BDAqua
Level 1 (10 points)

Sep 13, 2012 10:14 AM in response to BDAqua

Thank you! Actually, I did finally get disk utility to start off the DVD and successfully repaired my internal start up hard drive (or so the disk utility report said), as per suggestions I've read in other discussions on this Time Machine problem.

But the problem remains: stuck on "calculating changes" permenantly. Haven't had a back up since Sept 5th. I'll call Apple tech today, but I'd love to be able to fix it myself and any suggestions are much appreciated.
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by BDAqua,Helpful

BDAqua Sep 13, 2012 11:05 AM in response to smnyc
Level 10 (123,663 points)

Sep 13, 2012 11:05 AM in response to smnyc

Have you looked through Pondini's extensive TM help site?

http://Pondini.org/TM/FAQ.html

http://pondini.org/TM/Troubleshooting.html

Can't imaging something not being covered there.
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by smnyc,

smnyc Sep 13, 2012 12:17 PM in response to BDAqua
Level 1 (10 points)

Sep 13, 2012 12:17 PM in response to BDAqua

Great advice. Indeed, the solution was there and easy to follow. I'll know for sure if it's working when it stops backing up this time, after a Time Machine reset -- been about an hour so far. I'll let you know.
thanks.
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by BDAqua,

BDAqua Sep 13, 2012 12:24 PM in response to smnyc
Level 10 (123,663 points)

Sep 13, 2012 12:24 PM in response to smnyc

Great to hear so far!
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by smnyc,

smnyc Sep 14, 2012 1:47 PM in response to BDAqua
Level 1 (10 points)

Sep 14, 2012 1:47 PM in response to BDAqua

In sum, tried it all, then finally talked with applecare and they recommended wiping the drive and starting over -- which I did and just completed the initial back up. So far so good. Great chatting with you!
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by BDAqua,

BDAqua Sep 14, 2012 4:13 PM in response to smnyc
Level 10 (123,663 points)

Sep 14, 2012 4:13 PM in response to smnyc

Thanks for the report & good luck!
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HT2711: Mac OS X: Disk Utility incorrectly reports disk errors on startup volume (disk)

Q: the operation couldn't be completed. (OSProductManagerDomain) error 100.

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by BDAqua,

by smnyc,

by BDAqua,★Helpful

by smnyc,

by BDAqua,

by smnyc,

by BDAqua,

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by BDAqua,Helpful