How to remove audio sources ?

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Level 1

0 points

How to remove audio sources ?

Hi everyone,

Already excuse me but I'm not a very good English speaker (often like this in France 😁).

I currently uninstalled a Mobiola software I used to take my iPhone 4 as a Webcam. Many weeks after that I found the software useless and I tried to removed it. I successed to remove the app but not the sources. By sources I mean, in the Sound windows I still see the both "Mobiola Headphone" and "Mobiola Microphone" (In-output sources) ?

Does someone know how I can only keep the original sources from the Macbook ?

Thanks in advance

MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4)

Posted on Sep 13, 2012 4:40 AM

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Answer 1

Best reply

SladenM

Level 1

25 points

Sep 13, 2012 5:06 AM in response to Jeremie.fr

Download AppCleaner from the appstore.

It's free and I've found it works well.

When you removed the app Mobiola, you may not have successfully removed all components.

Especially if you just dragged and dropped the app into your Trash.

Run AppCleaner and remove all remaining traces of Mobiola.

Go to:

Apple -> System Preferences -> Sound

Check the Input / Output tabs and check to see if the Mobiola options are still there.

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Answer 2

Jeremie.fr Author

Level 1

0 points

Sep 13, 2012 5:42 AM in response to SladenM

I already tried it but AppCleaner can't find the App. Maybe install the Mobiola App again and then remove it with AppCleaner ?

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Answer 3

Sep 13, 2012 5:37 AM in response to Jeremie.fr

Right - install the Mobiola app once again and then use AppCleaner. It should locate and help you trash all auxiliary files. Some folks around here don't recommend using any of the 'app-cleaning' apps, but I've found that both the free AppCleaner and the paid app AppDelete both work well.

Clinton

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Answer 4

Jeremie.fr Author

Level 1

0 points

Sep 13, 2012 5:51 AM in response to clintonfrombirmingham

As I thought, AppCleaner removed all the App contents but forgot to remove the audio sources. On the web I found some topics about the soundpref.list folder.

Is it possible to removed that folder to have the default audio input and output sources ? Is it dangerous for my Macbook health ? 😕

Where could I find it ?

(I know it's lots of questions 😝)

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Answer 5

Jan 14, 2013 6:19 AM in response to Jeremie.fr

i have the same problem with Mobiola.. and no removed with appcleaner. remains installed on skype and facetime (Mobiola Headphone and Microphone). Sorry, because my english isn´t good.

Mac mini 2013.

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Answer 6

Mar 14, 2013 1:01 AM in response to Jeremie.fr

Yep I have the same issue.... I'm going to contact Mobiola, Its really annoying me. 😠

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Answer 7

banjosat

Level 1

0 points

Aug 5, 2013 7:46 AM in response to Jeremie.fr

Hello all,

I had same problem and I asked MacPaw Customer Support about this.

They gave me following info.

---------

lease follow these steps to run the uninstaller manually:

1. Right-Click on the Mobiola WebCamera (Headphone) uninstaller and select "Show Package Contents"

2. In Finder navigate to Contents/Resources/Scripts

3. Double-click on remover.scpt or main.scpt (AppleScript-Editor should open)

4. Click Run in the toolbar. (Enter your password when instructed)

-------------

Please follow these steps to restart your Mac:

1. Open the Apple menu (the Apple icon in the top left corner of the window)

2. Choose Restart... from the menu

Wait a bit for your Mac to restart and check if the bits of the applications are gone.

Regards,

Vlad

MacPaw Customer Support

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Answer 8

ips.ddd

Level 1

5 points

Jun 30, 2015 6:49 AM in response to Jeremie.fr

Simpler solution:

1. Open up Terminal (/Applications/Utilities/Terminal.app)

2. In Terminal type in the following command and hit enter. You will be prompted for password as it requires admin privileges to unload a kernel extension and note that your password is not displayed while you type it, you have to do it ‘blindly’:

sudo kextunload /System/Library/Extensions/HSAudioDevice.kext

3. Now trash & erase the file /System/Library/Extensions/HSAudioDevice.kext

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