security questions

help me brother

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.

Then select 'iTunes Store', and on the next screen select 'Account Management'

Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.

You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

You can try going to ExpressLane and then your AppleID and manage your account, but if that is not successful, http://www.apple.com/emea/support/itunes/contact.html to get assistance with changing the questions and answers.

this qustaion not avalbul plz help me

Have you tried going to the Express Lane as KP linked above, then select iTunes, then iTunes Store and request help from the support staff? We are all fellow users on here and can point you to specific help for your transaction but cannot actually do anything in that system for you.

Have you read my reply on your own thread ?

https://discussions.apple.com/thread/4290800?tstart=0

you cant change your answers ive tried a million times just make a new account and everything will be fine again

you can always sign into your apple id and manage id, then verify via your alternate email address that you've registered it to..

OR..

you can reset/update them (security questions) by CALLING the apple support team..

don't worry, they are very polite and friendly.. =))

all u need to do is verify their questions..

BUT:-

(1) make sure you don't signed out of your apple ID;

(2) prepare you apple device’s serial number;

and also,

(3) be sure you are connected to the internet, so that u can help the speed up the "verifying" process..

it only took less than 20minutes to have my security questions reset without losing the balance in my apple ID ^__^

hope this helps.. merry christmas y'all ~.~

when i went on express lane it just keeps telling me to just call or set up a calling app. with apple it dosen't give me that emailing option anywhere.

For account security issues contact tends to by phone as they need to confirm your id and that it's your account

all the support *****! it hasnt got me anywhere in the las 3 hours

i forgot my security questions does anybody know how to fix that??😕😕😮😮

If you have a rescue email address then use that : http://support.apple.com/kb/HT5312

If you don't then you will need to contact Apple in your country to get them reset : http://support.apple.com/kb/HT5699

The only people that the security questions keep out are the actual owners of the Apple ID's, the questions are the biggest waste of time and they do nothing except provide an extra layer of security that is not needed. Furthermore apple doesn't give the option to disable the security questions and forces you to answer an uncommon or awkward question that you are most likely going to forget. And in my experiences there has never been an option to send an email to a recovery email it just wants you to call a Apple support specialist who will not do anything for you other than cause you to be confused and frusturated.

If you have a rescue email address (not an alternate email address) on your account then you will get the option to send reset info to it : http://support.apple.com/kb/HT5312

If you haven't put a rescue email address on your account then you won't get the option to end reset info to it

Depending upon what country that you are in then you might have 2-step verification as an alternative to them : http://support.apple.com/kb/HT5570