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User profile for user: joe_ruiz34
joe_ruiz34 Author
User level: Level 1
0 points

my computer keeps turning off after boot up., my computer keeps turning off after boot up.

heres the report. any ideas?


Interval Since Last Panic Report: 103290 sec

Panics Since Last Report: 1

Anonymous UUID: 89C74DB8-36EC-471F-A5DD-74DF01BF7E8E



Thu Sep 13 10:57:04 2012

panic(cpu 2 caller 0xffffff800f443d5e): "a freed zone element has been modified in zone: kalloc.128"@/SourceCache/xnu/xnu-2050.9.2/osfmk/kern/zalloc.c:219

Backtrace (CPU 2), Frame : Return Address

0xffffff808e96b340 : 0xffffff800f41d5f6

0xffffff808e96b3b0 : 0xffffff800f443d5e

0xffffff808e96b3f0 : 0xffffff800f4435a2

0xffffff808e96b4d0 : 0xffffff800f4245bd

0xffffff808e96b500 : 0xffffff800f75ad20

0xffffff808e96b530 : 0xffffff800f719a97

0xffffff808e96b5e0 : 0xffffff800f71995a

0xffffff808e96b660 : 0xffffff800f51379f

0xffffff808e96b6b0 : 0xffffff800f509fa1

0xffffff808e96b6f0 : 0xffffff800f510c6f

0xffffff808e96b750 : 0xffffff800f5106b0

0xffffff808e96b7c0 : 0xffffff800f4f47dc

0xffffff808e96bb20 : 0xffffff800f740d3a

0xffffff808e96bb80 : 0xffffff800f4f548b

0xffffff808e96bbd0 : 0xffffff800f509c70

0xffffff808e96bc10 : 0xffffff800f505a50

0xffffff808e96bd90 : 0xffffff800f4fe3cc

0xffffff808e96bf50 : 0xffffff800f7e17da

0xffffff808e96bfb0 : 0xffffff800f4cecf3



BSD process name corresponding to current thread: UserEventAgent



Mac OS version:

12B19



Kernel version:

Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64

Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D

Kernel slide: 0x000000000f200000

Kernel text base: 0xffffff800f400000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)



System uptime in nanoseconds: 131593537608

last loaded kext at 128731491302: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7f9170c000, size 24576)

loaded kexts:

com.trendmicro.kext.KERedirect 1.0.0

com.Symantec.kext.SAVAPComm 12.1

com.jft.driver.PdaNetDrv 1.0.64

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.69

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.driver.AppleMuxControl 3.2.6

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBTCKeyEventDriver 235.4

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.1

com.apple.driver.AppleUSBHub 5.1.6

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleSDXC 1.2.2

com.apple.driver.AirPort.Brcm4331 601.15.21

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleUSBUHCI 5.1.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOSurface 86.0.2

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleSMC 3.1.3d11

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)

Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 0 incoming serial ports

Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4

USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion, Boot Cycle

Posted on Sep 13, 2012 9:04 AM

Reply
2 replies
User profile for user: ds store
ds store
User level: Level 7
30,715 points

Sep 13, 2012 9:23 AM in response to joe_ruiz34

1: Disconnect all other hardware


2: Hold the Shift Key down while booting, (Safe Mode)


3: If you get in, backup your personal data off the machine a.s.a.p


4: Find the software related to these at boot kernel extension files and uninstall/update them using the developers installer prefeablly.


You shouldn't have more that one anti-virus running on the same machine at once.


com.trendmicro.kext.KERedirect 1.0.0 (trendmicro anti-virus)

com.Symantec.kext.SAVAPComm 12.1 (symantec anti-virus)

com.jft.driver.PdaNetDrv 1.0.64 (unknown)


These are located in your System/Library/Extensions folder mostly and load at boot time, you can remove them manually also to another folder (like on your desktop).


5: Reboot normally and see if it works.



Other fixes and Steps are here, proceed in a process of elimination until you get a stable machine again, then apply software agian until it gets unstable.


Step by Step to fix your Mac




Backup and other User Tips


https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

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my computer keeps turning off after boot up., my computer keeps turning off after boot up.

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