HT204664: AirPort: How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows

Learn about AirPort: How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows
This discussion is locked
jjthetrader

Q: Please help Windows user find disk on network...I'm stumped

I'm running Windows Vista and Windows 7 on another PC. Neither can even connect with the AIrPort Extreme by typing 10.0.1.1 in my browser. It shows up fine with AirPort Utility, it's IP is in fact 10.0.1.1. Internet works, file sharing from PC to PC works. I tried turning off the firewall, tried all the suggestions on this site as well.

Because 10.0.1.1 doesn't work in my browser I can't even get to the step of mounting the drive via Map Network Drive since it won't recognize 10.0.1.1 let alone \\10.0.1.1\My Book\.

Using Airport Utility and choosing Disk I can see the disk just fine, it's just not accessable via the network.

I'm connected to the internet via a DSL modem and my basestation is the PPPoE client set to be a DCHP server.

Also, I can ping 10.0.1.1 no problem.

Please help. I'm stumped.

Thank you.

AirPort Extreme 802.11n (4th Gen), Windows Vista

Posted on Sep 13, 2012 2:56 PM

Close

Q: Please help Windows user find disk on network...I'm stumped

  • All replies
  • Helpful answers

  • by LaPastenague,

    LaPastenague LaPastenague Sep 13, 2012 3:20 PM in response to jjthetrader
    Level 9 (52,825 points)
    Wireless
    Sep 13, 2012 3:20 PM in response to jjthetrader

    In windows explorer not internet explorer type \\10.0.1.1

     

    If that fails, turn off the firewall. Windows sets the firewall all over the place.

     

    If that fails you have not setup the TC correctly for windows..

     

    1. Make sure bonjour for windows is running.

     

    2. The TC name and wireless name (if you use it) must be short, no spaces pure alphanumeric.. not apple type name.

     

    3. In file sharing turn on guest account to read and write.

     

    4. Set the workgroup correctly ie WORKGROUP.

     

    5. Turn off ipv6 in both the PC and TC.

     

    6. The disk share name must have no spaces.. If your disk is named My Book.. it is wrong. MyBook will work. NO SPACES NO SPECIAL CHARACTERS .. we are windows.

  • by jjthetrader,

    jjthetrader jjthetrader Sep 14, 2012 4:43 AM in response to LaPastenague
    Level 1 (0 points)
    Sep 14, 2012 4:43 AM in response to LaPastenague

    Thank you for all those suggestions. I followed each one.

    The only one I can't be sure of is if Bonjour is running. It was already installed on that PC but I reinstalled just to be sure. It's not showing as a process in Task Manager.

    Still withing windows explorer I can't connect to \\10.0.1.1

    Here's the details of the error I get:

    http://screencast.com/t/aqtSiZr9eo7Z

    That was Win 7...This is Vista:

    http://screencast.com/t/EZjaCGamA

     

    I got a hold of a Mac and when I typed \\10.0.1.1 in it's browser it crashed Safari every time. So that didn't get me far.

     

    Firewall is Off, Names are short, file sharing on with guest read and write, IPv6 set to tunnel with block all IPv6 connections checked, WORKGROUP input, No spaces on disk name, Bonjour assumed to be running.

     

    Any idea how I can proceed from here?

    Thank you.

  • by LaPastenague,Solvedanswer

    LaPastenague LaPastenague Sep 14, 2012 4:52 AM in response to jjthetrader
    Level 9 (52,825 points)
    Wireless
    Sep 14, 2012 4:52 AM in response to jjthetrader

    I got a hold of a Mac and when I typed \\10.0.1.1 in it's browser it crashed Safari every time. So that didn't get me far.

     

     

    You do not open network resources in a browser.. you do not use double backslash in any OS except windows..

     

    To open the TC disk in Mac OS.. just open finder..

     

    The Time Capsule should list in finder under shared.

     

    It is automagical.. but if you do need to open it.. use the Go .. Go to Server in the top menu of finder and type AFP://10.0.1.1

     

    Or SMB://10.0.1.1

     

    If you still have the Mac available please try again. If it does not show up in finder.. even if the disk shows up I think you have formatted it wrongly.

     

    Exactly what format is the disk?? TC has very limited formats it can read.. basically FAT32 and HFS+..

     

    Please plug the disk into the Mac and format the disk HFS+.. you can still write to it from a PC on the network. HFS+ is far superior format to FAT32.

     

    Once the Mac can read it connected to the AEBS then the windows computers can work. without the Mac working the PC will never see it.

  • by jjthetrader,

    jjthetrader jjthetrader Sep 14, 2012 6:14 AM in response to LaPastenague
    Level 1 (0 points)
    Sep 14, 2012 6:14 AM in response to LaPastenague

    Hi there, ok so back to Mac. On first attempt I get this:

    http://www.screencast.com/t/yqW4tlpJRznp

     

    I tired both AFP and SMB prior to IP.

     

    I'm guessing formatting isn't the issue at this point? Either way I'm formatting to HFS+ right now.....

     

    Update: This is wonderful, it works! Once formatted to HFS+ it popped up right away. Obviously it was my formatting. Vista and 7 see it to!

    I can't thank you enough. I never would have tried this route without you and would have sucumb to purchasing a NAS. No need now. Thank you kindly.