9 Replies Latest reply: Aug 21, 2013 12:56 AM by marcims
OldNedder Level 1 (0 points)

I don't know if this is a result of anything I did.  It started happening after I installed the latest version of Garageband.  When I went into that app, and selected one of the instruments, it directed me to use software update to get all the data for the instruments.  That's when I first got the message box.  Later, I uninstalled Garageband, and still the update problem continues.  Obviously, when this problem first occurs, it will have been after installing *some* app, so I have no way of knowing whether Garageband is involved.   I don't think I can update any of my applications until this problem is fixed.


The full text of the message box:

An error has occurred

The operation couldn't be completed.

(NSURLErrorDomain error -1100.)

Mac mini (Mid 2010), OS X Mountain Lion (10.8.1)
  • Kappy Level 10 (265,900 points)

    Several users have reported server outages for Software Update that may be causing the error. Wait until later today or tomorrow.

  • krogers126 Level 1 (0 points)

    I've not been able to check for uptates with tne NSURLErrorDomain error   since 9/8, so I doubt it's that.

  • creolis Level 1 (0 points)

    Same for me for a few hours now, the Apple servers do not respond in time

    and seem to be either not able to bear the load or suffer from technical



    This shows us what we have to expect if the vast majority of applications are

    only available through a centralized store or store our data in the cloud -

    as soon as something goes wrong on the server side there's no chance for

    you to a) get ur updates or b) access your data.


    Take this as a warning to only use the cloud as an additional service,

    always hold local copies of your data - just in case. You know, after all,

    apple is still operated by humans who - from time to time - cause OOPSies ;-)

  • Kappy Level 10 (265,900 points)

    Try this:


    Fix for Software Update


    See Troubleshooting Automatic Software Update in Mac OS X.


    Delete the following files:


      1. /Library/Preferences/com.apple.SoftwareUpdate.plist
      2. /Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist where "xxx" is a number.
      3. /Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)
  • glhoopes Level 1 (0 points)

    Kappy...it worked!  Thanks.

  • Kappy Level 10 (265,900 points)

    Give this man a PRIZE!!


    Glad I helped.

  • creolis Level 1 (0 points)

    don't want to take away the success but I just works for most

    people now ;-) Apple had a server-side issue that was resolved now.


    Had a talk with the hotline, they said that modifications were made

    and that the outage will be as short as possible

  • HenryBGN Level 1 (0 points)

    Hi Kappy at all,

    Nearly a year after the first post I have got the same problem updating my MacBook Pro/Lion Mountain 10.8.3.:

    An error has occurred

    The operation couldn't be completed.

    (NSURLErrorDomain error -1100.)

    I tried to solve the problem by following Kappy’s advice.

    I booted again and tried to update my MacBook Pro

    The first time I did it I got:

    “No updates available”.

    The second time I did it I got the same message:

    An error has occurred

    The operation couldn't be completed.

    (NSURLErrorDomain error -1100.)

    Some help would be appreciated.

    Best regards!

  • marcims Level 1 (0 points)



    I have had this for a couple of months and nothing seems to sort it out,


    An error has occurred, The operation couldn't be completed.(NSURLErrorDomain error - 1012.)


    This happens on the App store when I check for updates?


    Can anyone help me please!