HT203517: iCloud: Troubleshooting Documents in the Cloud

Learn about iCloud: Troubleshooting Documents in the Cloud

T.Shanks

Level 1 (0 points)

Q: How do I fix this?

When I try to upload a file, the file seems to upload, however when it gets to processing, it eventually says "There was a problem uploading a presentation. Please try again." I have checked the system preferences slider and have tried to upload a document, which also fails. Thanks in advance.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.1), Microsoft Office

Posted on Sep 14, 2012 3:36 AM

I have this question too

Q: How do I fix this?

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by pvonk,

pvonk Sep 14, 2012 7:55 AM in response to T.Shanks
Level 6 (13,739 points)

Sep 14, 2012 7:55 AM in response to T.Shanks

Need more info. What kind of file is this? How are you uploading? (via icloud.com, from within an app?) Which "slider"?
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by T.Shanks,

T.Shanks Sep 14, 2012 9:42 AM in response to pvonk
Level 1 (0 points)

Sep 14, 2012 9:42 AM in response to pvonk

Any files. As I said, I tested it with documents as well as .pptx. The only pertinent slider is the Documents and Data one in System Preferences under iCloud and I am uploading by dragging it into the browser. I am using the correct tab in iWork each time.
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by T.Shanks,

T.Shanks Sep 29, 2012 9:57 AM in response to T.Shanks
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Sep 29, 2012 9:57 AM in response to T.Shanks

Bump because I really do need help with this.
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HT203517: iCloud: Troubleshooting Documents in the Cloud

Q: How do I fix this?

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by pvonk,

by T.Shanks,

by T.Shanks,

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