You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Additional Lightning to 30-pin Adapter
Your iPhone includes a Lightning to 30-pin Adapter for connecting 30-pin accessories to devices featuring the Lightning connector. Purchase this additional adapter to have a second adapter for your home or office.
In case anyone didn't realise - you get one included in the box.
Good news!
MacBook Pro, Mac OS X (10.7.3), iPhone 4 16GB, iOS 5.1
No you do not, at least in the USA:
What’s in the box?
Confirmed by Apple Business Sales UK that there is NOT an adapter in the box and this is an error on the Apple Store Website. Apparently it's been escalated to 'Senior Management' but the item is still showing as posted by the OP several hours after reporting.
I'm just on the online chat with a "Specialist" now, and they say otherwise - they say it is included! I'll post screenshots as soon as I'm done.
Edit: Screenshots:
I don't think they actually know...
Accidentally closed the window! Gonna go back on and clarify further...
Okay, so, second attempt:
1: 2:
3:
4:
This has just been removed from the UK Apple Store website.
http://store.apple.com/uk/browse/home/shop_iphone/family/iphone/iphone5#in-the-b ox
What’s in the box?
That's the standard cable, for connecting the 5 to the PC/charger/etc...
The ordering page stated adapter, which is different to the lightning to USB cable.
That's the one.
The ordering page said it was included with the iPhone 5, but has now been changed to not say it's included.
It looks like you only get it get the cable, not the adapter in the box.
The adapter is a separate product that you can order if needed for £25.00.
Not included - A complete disgrace if you ask me!!! The adapter, should be at least a nominal price of £5 or something!
I purchased my iPhone 5 while this was on display. I THOUGHT I was getting a 30-pin to Lightning connector. This morning, when my iPhone 5 arrived, there wasnt one included. I called Apple - and their response was to return the phone for a full refund.
They would rather take the cost hit of shipping the phone to me, and collecting it, than give me a £25 accessory, which legally, they made a contract to sell me.
I have been a Mac user for 22 years. I have converted seversl people to Apple.
I currently own an iMac, a Mac Pro and an iPad. I have had every version of the iPhone.
Today I stop being an Apple consumer. And as my devices die, I'll stop being an Apple user.
That's not nearly enough. You should refuse to get within 100 meters of an Apple store, change the channel of any TV show advertising Apple, burn any magazines with Apple ads (or rip them out if in an office waiting room), spit at the mention of Tim Cook's name, from now on say "an orange a day keeps the doctor away", and never eat apple pie again.
LONG LIVE ENTITLEMENT!
This isn't about entitlement. This isn't even about me thinking that they SHOULD give an adaptor with every iPhone 5. This is about a legally binding (in UK law) offer of sale that specifically listed the adaptor as included.
If they had not listed it, I would not expect it (or feel entitled to it in your parlance). But they did list it, so I actually am "entitled" to it under UK retail law. They have two legal options in UK law, to either supply the item or to give a full refund. Giving the refund will cost them more than giving the item... yet it is still the option they have chosen to take.
Clearly they do not WANT my custom. I'm entitled to do what I like in response.
FREE Lightning to 30-pin adapter included with iPhone 5 (UK)
