Why I had the EXACT same problem that you have my confirmation/receipt email clearly states that I WILL HAVE DELIVERY ON 9/21!!!! Now when I check the order status online it says it won't ship for 2 WEEKS for a delivery of 10/5 !! ***, I called Apple yesterday and got a generic "sorry" from the rep. That just doesn't cut it!! I expect better from Apple, if all through the ordering process, the receipt page, and the confirmation email all clearly state I will get my IPhone 5 on 9/21, then that is exactly what you are promising me! I ordered my moms new iPhone 5 2 minutes before mine and guess what? her phone is ready for shipment and will be delivered 9/21.
There has to be something that can be done on Apples part to rectify or amend for this royal middle finger they have given me. Sorry if I sound really angry but I'm upset, I ordered my new iPhone 5 at exactly 12:51a EDT and got my confirmation email at 12:52a so it's not like I waited hours after Pre-ordering started to make my order. I set my alarm for 11:45p to get up and get my order in, even though I had to get up at 4a that morning for a 12 hour shift.
Please, what else can I do???